To all of our Carrier Buddies out there. Time and time, and time, and time again, shippers and receivers hold up our equipment due to to their inability to function efficiently, and the disregard for the truckers who make their business stay alive. They are quick to order a truck, but are horribly slow at getting the truck loaded or unloaded. Short staffs, product that isnt ready, narrow shipping windows. And the worst is that these shippers and receivers expect the carrier to do all of the hurrying. Its time for a wake up call. Start demanding that product be ready prior to booking your truck with a shipper/broker. Why should we sit and wait for free, when every employee at a shipper is getting paid for not meeting the appointment time? Doesnt seem right to show up on time, and sit in the parking lot for free when employees are required to be paid even though they couldnt get the product ready. Make your broker/shipper guarantee the product will be ready to ship when you arrive to load it. Shippers and receivers want us to be accountable for late deliveries or pick ups, but think they dont have to be accountable when they fail at the arrangement that they created. I cant force myself to haul for companies who cant even follow their own plan. You shouldnt either. There are still more loads than trucks, so as a carrier, you get they say on how the plan goes down. Dont be afraid to tell a customer no. Dont be afraid to dead head to a better load. Dont be afraid to drive away from a shipper if the product isnt ready. Make them feel the pressure of a load stranded on their dock in the 11th hour. Otherwise the pressure is on the driver to arrive on time due to the delays of the shipper. Why??? If you dont have time to load it, we dont have time to haul it. Make yourself familiar with warehousing facilities in the area and dont be afraid to store their product in their name if they refuse to accept it at their appointment time. Read your contract, there is usually a clause about refusals, and a loaded truck onsite past its scheduled appointment time is a refusal by all definitions of the word. Its time to get our industry back. We all have each others back. Stick it to them. Or let them force you out of business. Your choice. -RM
Posted on: Fri, 12 Sep 2014 18:24:46 +0000
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