UPDATE ON SERVICE DISRUPTION: We know that you need to run your business. Being able to connect with your clients and provide your service to them is the most important thing to you. We are working all day and through the night to restore the stable access to Top Producer that you expect. Last night, we made great progress in securing Top Producer and fending off the distributed denial of service attacks. You have seen the site become available. Still, the way the attack works is that the malicious computers send traffic to overload the systems, crowding out legitimate users. Every hour, we grow more capable of fighting this, and Top Producer “uptime” increases. When we are fully complete, we will have incorporated the newest discoveries of all the companies we talked to that have been through this in the last months, as well as the expert advice of Prolexic, specialists in this attack. We have knowledge now that simply did not exist before these attacks began on our site and on other companies sites in recent news. We’re close, but we’re not able to say the problem is fully corrected yet. You may see temporary outages during the process of making the system stronger. Every hour, it gets better. For now, we’ve got a pretty good level of service that we think will get you back to running your business. And when we’re fully complete, we will tell you that we are fully complete. At that time, you will know that Top Producer is even stronger than when we started. All that matters to us is making sure that Top Producer is available to you full-time to grow your business.
Posted on: Fri, 20 Jun 2014 17:58:13 +0000
Recently Viewed Topics
© 2015