Urgently Needed A Customer Relations Representative in Alexandria for A Fast Growing Online Academy for Teaching Quraan & the Arabic Language to Non-Arabic Speaking Muslims worldwide ======================================================================== o Job Title : Customer Relations Representative o Gender : Male/Female (veiled) o Age : less than 30 years o Job Type : Office Based (Full Time) o Academy Location : Alexandria - Zezenia o Days Off : Friday o Experience : Web experience is an asset Job Purpose: To work as part of the online team, provide excellent customer service and achieving customer satisfaction. Job Description: ============ - Responds to internet, telephone, and mail, requests including complaints and unresolved transactions and conflicts from customers. - Maintaining and providing comprehensive service information to customers - Understanding and demonstrating customer care and high levels of customer service via email, telephone and live chat - Resolving customer queries effectively, ensuring customers’ expectations are exceeded - Displaying good listening and comprehension skills to identify customer needs - Responding to customer queries in a timely manner and prioritising workload as necessary Ideal Candidates Competencies: ======================== • Excellent verbal and written communication skills and high attention to detail • Excellent problem solving skills and ability to work on initiative • Must be flexible in relation to hours of work ******If you feel that you are qualified for this position please send your updated CV to hr@nouracademy . ***Make sure to mention the job title in the subject*** of your email in order for your CV to be considered. Qualified candidates will be contacted. (Note): Please check your e-mail after 30 minutes of sending your CV to find your interview appointment details and to fill online application form. (Please share the post in order to help professional calibers to find their suitable job)
Posted on: Mon, 17 Nov 2014 08:04:01 +0000
Trending Topics
Recently Viewed Topics
© 2015