Vodacom Collector – Subscriber Collections Position: Collector - TopicsExpress

Vodacom Collector – Subscriber Collections Position: Collector – Subscriber Collections – MID0000AW Location: Midrand Service Park 1685 Job Type: Full-time Employment Type: Permanent Closing Date: 21 August 2013, 6:59:59 AM Main Purpose The main function of this position to follow up and collect on outstanding accounts and ensure that the age and bad debt is minimised To ensure that the call centre attains high levels of customer service at all times. Job Objectives • To allocate cash payments timeously of customer accounts • To minimize bad debt • To follow up on non-payments • To make payments arrangements on outstanding accounts • To trace customers using ITC, Experian and XDS • To explain the consequences of non-payment to customers • Rehabilitate the deactivated customers Job Knowledge: • Early and late stage collections • Tallyman • Unified IP • Eppix • ITC, Experian & XDS Education and Experience • 6 months to 1 year of Credit control experience in the call centre environment • Matric – essential • Diploma in Credit Management/Call Centre management would be an advantage Click on the link below for full details youthzone24.co.za/vodacom-collector-subscriber-collections/

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