We have been made aware that some Spark New Zealand customers have been contacted by fraudsters claiming to be from Telecom. The scammers tell customers that their Spark services are about to be cut off because of security issues and then ask customers to go online to a fake Spark webpage. They are being asked to give remote access to their computer and provide personal banking information as part of this scam. The calls are not from Spark and we strongly advise anyone who receives one of these call to hang up immediately. Do not hand over any banking information and do not proceed to the fraudulent webpage. Protect yourself: Never enter your personal details into a website unless you are sure it is genuine. Check website addresses carefully. If they’re similar to a genuine company’s URL, but not quite right, be wary. Never visit your telephone company’s website by clicking on a link - type in the website address yourself. Dont give out account details over the phone unless you made the call and you trust that the number you called is genuine. Ask for a name and number so you can call them back, and check that number against a number you know to be genuine. Dont use software on your computer that fills in forms for you. If you have passed on information, contact your bank immediately, and report the scam.
Posted on: Wed, 15 Oct 2014 23:56:40 +0000
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