Weve been asked to post this. Hi could you publish the following as I suspect that this area may be targeted at the moment. I have been the “victim” of two calls recently from a caller telling me he is from Microsoft and he wants to fix my computer. Unfortunately for the caller I am an IT professional and realised immediately this was a scam. However, I played along with the caller for a while to see what they actually do. The issue for the public is that these callers can sound very professional and will ask you to do things on your computer that “verifies” they are genuine. For instance, they asked me to look at a file association and then read back a 16 digit code to me that appeared on my computer. This code appears on EVERY Windows computer which I knew but I suspect that the non IT savvy population do not and would have been duped by this apparent knowledge. My advice is … Microsoft does not make unsolicited phone calls to help you fix your computer In this scam cybercriminals call you and claim to be from Microsoft Tech Support. They offer to help solve your computer problems. Once the crooks have gained your trust, they attempt to steal from you by asking you to pay for their service and may damage your computer with malicious software including viruses and spyware. Although law enforcement can trace phone numbers, perpetrators often use pay phones, disposable cellular phones, or stolen cellular phone numbers. Its better to avoid being conned rather than try to repair the damage afterwards. Treat all unsolicited phone calls with skepticism. Do not provide any personal information. If you receive an unsolicited call from someone claiming to be from Microsoft Tech Support, hang up.
Posted on: Wed, 06 Aug 2014 20:05:57 +0000
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