While reflecting on all the generosity I witnessed this weekend, one sore spot remains. I am still in awe at how my little cheerleader and her mother were treated during our canning weekend and the blatant refusal to apologize even after I presented them (for the second time) with a permit from the mayor to solicit donations. I am not done with this situation and hope you will join me in contacting Starbucks corporate office about the way their employee Coleen behaved. Heres the story: I am not one to stand on a soap box and rant, but today I must because of the extremely disheartening experience we had at Starbucks on Elliot St. in Beverly. My 7-year-old woke up early, excited to brave the below freezing temps and collect money for Dana Farber, an organization that has provided so much help to our dear friends and family. As she stood with chattering teeth, smiling, holding her little donation can at an establishment where we had been provided with a permit and previously given permission to collect donations, I was approached by an employee. In front of my daughter and all of the customers, the employee stated, You are not allowed to be here. This is not ok. We need to teach kids its not right to beg for money. Unfortunately, the stores policy was confirmed by the manager. He said that he didnt care if we were given permission previously, he is the new manager and we need to leave. The experience was difficult to explain to a 7-year-old who just wanted to help fight cancer. Luckily, we went to another local business where we were warmly greeted. Faith in humanity was restored as so many customers offered donations, gave encouragement, and even shared stories of how Dana Farber has impacted their lives. Shame on you, Starbucks on Elliot St in Beverly. You knocked a little girl down, but she got right back up.
Posted on: Tue, 18 Nov 2014 03:43:17 +0000
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