Xerox Romania are un mesaj pentru voi: We are now hiring several GERMAN& ENGLISH speakers for a newly ramped project in our offices in Bucharest. Your main tasks will be to • Provide first level Support to Client • Perform initial level of problem identification and attempts resolution • Ensure that correct resolutions are found and involves appropriate areas in resolving problems when needed • Develop and maintains product knowledge, business and professional skills by participating in on-the job and other training courses • Actively participates in preventive maintenance, by documenting common problems and scripts for customer support in the service desk knowledge base • Shares information required for the team to be successful • Strong customer service attitude • Flexible for shift working. Shift pattern in place covering 7:00am to 8:00pm Monday-Friday and on call at weekend. We are looking to fill this position as soon as possible. Please apply only in the nature specified. We thank everyone for applying, however only successful candidates will be contacted for an interview. You can apply online through BestJobs or send your application in English directly to Laura.Oloeriu@xerox with the title “SDS application”
Posted on: Sat, 29 Jun 2013 17:53:10 +0000
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