Yes the following is a real exchange from a customer of ours, sigh... Hello XXXXXX, I am sorry but we have run out of stock of the wooden handle soldering picks. However, we do have the colored handle titanium picks in stock and can give you a free upgrade. I have attached pictures of the picks. May we send you a red or yellow pick as a replacement? Best regards, Deven ----- yes thats fine. Question: I ordered a couple of pieces of clothing that came from sellers in China and Hong Kong with no address. Can I return these to Amazon and can you send a shipping label -- just one thanks ----- Hello xxxxx, Thank you for your response. We will ship out your Soldering Pick today. Regarding your question about the clothing from China, we are a third party company and dont work for Amazon, we just sell through their website. Unfortunately we are unable to send you a shipping label. Best Regards, Danny ----- So what do I do?> just eat the cost and give the clothes away? can you get an address for me for the sellers? This is a good reason not to buy from Amazon ----- XXXXX, I totally understand your dilemma and I apologize, but we are a Jewelry Supply company with a physical store in Seattle. We signed up with the Amazon services to sell our products online. We are not associated in any way with the Amazon company or any other company that sells on Amazon, and have absolutely no way to get addresses from other sellers. Amazon has the ability to request a return from the seller. If you go to your email from the clothing transaction, there should be an option to Request a Return which will notify the seller of your clothing. They have to respond to you with instructions on how to return your items. I hope that helps you. -Danny ------------------------------- Stay tuned.........
Posted on: Fri, 30 May 2014 20:09:31 +0000
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