position title Front Desk Receptionist location YWCA Columbus, 65 S. Fourth St., Columbus, OH 43215 department / section Women’s Residency Program employment status Part-time (up to 24 hours) schedule Friday & Saturday; 3rd shift 11:00pm-7:00am every other weekend and on-call duties • Responsible for providing customer service to clients and staff. • Greet and direct visitors, answer phones, respond to needs of members, guests and residents. • Create an atmosphere of hospitality and customer service. • Assist staff with emergency procedures. • Maintain shift log and monitor security equipment. • Notify proper on-call staff for resident emergencies, maintenance needs and lockouts. • Make independent judgments concerning need for police or emergency personnel. education High school diploma or GED required. required qualifications • Minimum one-year experience as receptionist or customer service representative with high volume of telephone and in-person contact. • Experience in a social services setting preferred. • Ability to do physical activity, including but not limited to lifting a minimum of 25 pounds. • Effective oral and written communication skills. • Understanding of the needs of homeless and at-risk populations. • Ability to multi-task and utilize a multi-line phone system. posting dates 3/19/14 – 3/29/14 how to apply Email resumes/applications to [email protected] or send by mail: Human Resources YWCA Columbus 65 South Fourth Street Columbus, OH 43215
Posted on: Mon, 24 Mar 2014 13:01:23 +0000
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