response to Mr. Adamus query. Effects of Written Communication Fayol believed that animosity and unease within the workplace occurred among employees in different departments.[3] Many of these misunderstandings were thought to be caused by improper communication, mainly through letters (or in present day emails). Among scholars of organizational communication and psychology, letters were perceived to induce or solidify a hierarchical structure within the organization. Through this type of vertical communication, many individuals gained a false feeling of importance. Furthermore, it gave way to selfish thinking and eventual conflict among employees in the workplace. This concept was expressed in Fayols book, General and Industrial Management, by stating, in some firms... employees in neighboring departments with numerous points of contact, or even employees within a department, who could quite easily meet, communicate with each other in writing... there is to be observed a certain amount of animosity prevailing between different departments or different employees within a department. The system of written communication usually brings this result. There is a way of putting an end to this deplorable system ... and that is to forbid all communication in writing which could easily and advantageously be replaced by verbal ones. References Jump up ^ Pietri, P. H. ORGANIZATIONAL COMMUNICATION: The Pioneers. J1974 11 (4): 3–6. Jump up ^ Almashaqba, Z. S; Nemer Al-Qeed, M (2010). The Classical Theory of Organization and its Relevance. International Research Journal Of Finance & Economics 41: 60–67. Jump up ^ Brunsson, K. (2008). Some Effects of Fayolism. International Studies Of Management & Organization 38 (1): 30–47. Jump up ^ McLean, Jacqueline (2011). Fayol-Standing the test of time. British Journal of Administrative Management (74): 32–33. Butler, J., DeWine, S., & Modaff, D. (2008). Organizational Communication: Foundations, Challenges, and Misunderstandings, Retrieved November 2, 2011. Further reading
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