setting rents, administering their collection and developing policies to deal with and minimise arrears; interviewing tenants and giving advice on tenant-landlord relationships, house purchasing and benefits; inspecting properties; processing applications for housing improvements and repairs and communicating outcomes to tenants; managing improvement loans and grants and administering repair and maintenance programmes; managing nuisance orders, collecting information and referring cases to the neighbourhood nuisance team; preparing cases and attending court hearings; dealing with breaches of tenancy and leasehold agreements, which could culminate in carrying out evictions; dealing with abandoned tenancies, squatters and unauthorised occupiers; dealing with housing applications and the transfer of existing tenants; liaising with tenant groups, local authority councillors, property professionals and other support and welfare organisations, including social workers and estate agents; liaising with wardens, caretakers, cleaners and maintenance staff; encouraging and supporting tenants and residents groups and attending meetings as required; planning and implementing slum clearance and the demolition of unused properties; maintaining records and writing reports. The role may also involve: recruiting, training, supervising and monitoring staff workload; generating revenue and implementing budgets; identifying housing needs; developing new housing schemes by reusing existing stock or managing new builds; evaluating the efficiency of housing schemes; building relationships with the community; interpreting and implementing housing legislation; recommending and developing local authority policies; monitoring and updating contractors lists; investigating and responding to client complaints.
Posted on: Fri, 12 Dec 2014 03:17:04 +0000
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