so today me and my husband tryed to go to planet fitness on Dixie highway to talk to them about signing up. needless to say that wont be happening, my husband served 6 years in the army and did two tours to afghanistan, bc of this my husband now has a service dog to help him. as we were walking up to the trailer to speak with them carlos his service dog barked because of the inflatable tube man that flips back and forth in the wind. we were a good 50 or more feet from the trailer when carlos barked because it sartled him my husband stoped and got him calmed down and was no longer barking we started back towards the trailer and an employee came outside by this time we were stil about 10-15 feet from the door. this employee then told us that it was a small area inside and that the dog was not allowed inside, this is a standard size trailer... carlos was wearing his service dog vest i informed him that he was a service dog. employee then started telling me that he knew they were allowed on planes and such but he could not come inside. my husband of course turned around and statred back for the truck i went inside to talk to them where they were very rude. i wanted the employees names and his managers name and number along with corperates number they would not tell me corpreates number and asked me to leave i tryed to ask them if they knew the laws regarding service dos which they told me they did which i informed them that it was illegal to deny us from comming in. they then told me i needed to leave or they would call the police, which i responded with call them. of course they did not so i did. i have tryed to call there headquarters and the suporvisor and have not heard from them. at this point i have contacted whas11 who is looking into the matter and i hope they do a story on this so that this dosnt happen to anyone else and know one else is treated the way we were i have lost all respect for this place
Posted on: Thu, 01 Jan 2015 23:45:36 +0000
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