web view IMPORTANT SAFETY RECALL INFORMATION – PLEASE READ Important Safety Recall announced- HP AC Power Cord Replacement Program Important Safety Announcement HP Notebook PC AC Power Cord Safety Recall and Replacement Program You are receiving this notice because HP has announced, in cooperation with various government regulatory agencies, a worldwide voluntary AC power cord recall program. HP records show that you have registered a product that may be affected. The AC power cords have the potential to overheat, posing a fire and burn hazard to consumers. The affected AC power cords were sold from September 2010 through June 2012 and distributed worldwide with HP and Compaq notebook (including mobile thin clients and mobile workstations), and mini notebook computers, as well as with AC adapters provided with accessories such as docking stations. HP’s primary concern is for your safety. To reduce the likelihood of damage from a power cord failure, stop using your power cord immediately until you have determined whether your power cord is affected. The AC power cords can be identified by an “LS-15” molded mark on the adapter end of the cord. Not all of the AC power cords with the “LS-15” mark are affected. To determine if your AC power cord is affected by this recall, visit the HP Notebook PC AC Power Cord Replacement Program website at hp/support/PowerCordReplacement. If the validation indicates that your power cord is affected, HP will mail a replacement power cord to you at no cost. Note: The validation process may show that your AC power cord is not affected by this replacement program. If your power cord is not affected, you may continue use of the power cord in your possession. We apologize for any inconvenience this may have caused you. Sincerely, Hewlett-Packard Company This Urgent Support Notification was sent to amcintyre1031@yahoo because you registered with HP or Compaq as a product owner and this message is critical to your product ownership. This a one time communication. HP prides itself in being customer focused, quality driven and a company that customers can trust and count on, and we apologize for any inconvenience. HP is committed to protecting your privacy. For more information, visit our privacy statement or contact us at HP Privacy Mailbox, 11445 Compaq Center Drive W., Mailstop 040307, Houston, TX USA 77070. Please do not reply to this email as this mailbox is not monitored. © 2014 Hewlett-Packard Development Company, L.P. All rights reserved. The information contained herein is subject to change without notice. This document is provided for informational purposes only. Information provided in this document is provided as is without warranty of any kind, either expressed or implied.
Posted on: Wed, 01 Oct 2014 05:02:39 +0000
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