ACHIEVING EXCELLENCE IN BUSINESS It is a myth that success in business equates only to a fat bottom line. Would you say that a brand new tech startup is not as “successful” as Apple computers? You cannot compare the two. Defining excellence for your own company or position allows your career to grow on your own terms. Whether you run a Fortune 500 or work at a car wash, the following tips will guide you toward excellence in the business world. Set Goals When you set clear, achievable goals, success becomes about following through. Setting goals is what will keep you from being a slave to profitability. It is what allows you to stay true to the vision of your company and avoid looking over your shoulder. For example, say you wanted to create a new product next quarter to fill a hole in the market. Your focus (as an individual, department or business) is just to create that product, which keeps you from being distracted by your day-to-day problems. Become a person on a mission. And if you are skilled, you’ll also become a person that makes money. Serve Your Market Another way to define excellence in business is to learn whether you are relevant in your target market. Your product must be something needed at the current moment, which means you cannot rest on your laurels. It is essential to be forward thinking so you can anticipate and serve the needs of your target market. The secret to being at the forefront of your competitors is to always be one step ahead of them. If not, you run the risk of another business capitalizing on your niche. It is also crucial to show commitment toward your consumers and treat them with upmost respect. Serving your market must become your calling; it’s what you were meant to do. Providing the best quality product or service makes you feel good about yourself and keeps your target market loyal. Provide Impeccable Customer Service This is the follow-up step to serving your market. Once you provide consumers with your service or product, they must know you are there for them. Customer service should be provided with the spirit and skills of excellence, which does not necessarily equal perfection. It is vital to help customers to the best of your knowledge and ability. Give them all you have. Be On the Cutting Edge Do not avoid your competitors. They can be your greatest motivator. By wanting to be on top of your game, your competitors can push you to create new products or offer services you never thought of. It is up to you to research what you are producing. Ask yourself: Is my product the best that it can be? Is there another company that does this better? You can also use this advice as an individual. If you want to move up in a company, determine whether you are offering more than you are getting paid for. Show others that you are adding value to the business as opposed to just maintaining. Express to others that you want to be a leader. If you are a manager, encourage your employees. Go above-and-beyond your duties. If you are not operating at a level of excellence, it is easy to be left behind. You will be operating in an analog mindset in a digital age. Being excellent at your job is not easy; it’s a calling. When you do your best, it gives you ultimate purpose. You become willing to accept challenges, which can take your career or business to the next level. But do not let the job give you value. You bring value to the job. Achieving excellence in business affects more than just you. It can support the overall well-being of our country. Think about how many people are not going after their dreams. Set an example. If people see you chasing your dreams, they feel that anything is possible. You could be boosting national morale on a micro level. When you do well, it motivates others. There are people who have the answers to the world’s problems in their heads right now. They are just not motivated to do anything about it. Own your excellence and think about what you have to offer. You might just surprise yourself. Copied from Achieving Excellence in Business wp.me/p30jpD-q via @wordpressdotcom
Posted on: Tue, 27 Aug 2013 09:44:46 +0000
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