About Company InteractCRM is a provider of software based Contact Center and Unified Communication solutions. Our solutions address the complete spectrum of customer service needs across Voice (ACD, CTI, IVR, Call recording and Dialer), Email, Chat, SMS, Fax and Social Media channels and is enhanced by process automation solution such as Ticket and Lead management, fully blended into a unified application. InteractCRM also specializes in delivery of Professional Services on the Avaya contact center platform since a decade and is a Devconnect (Gold) and SOIP partner of Avaya. InteractCRM customers span Financial, Insurance, Education, Healthcare, Telecommunications, Public Transport and Retail sectors. InteractCRM provides a work culture that is open, informal that promotes empowerment and team work. It focuses on the professional growth of all its associates by providing a challenging and satisfying work environment and a platform to enhance their skills and capabilities. Salary -2 to 4 lacs Job Description - Understand customer requirements - Understand application change requirements from Clients and customize applications based on the scope and design of solution. - Design database structure and develop stored procedures - Deploy and roll out applications at customer site - Investigate and troubleshoot / resolve the problems (software product / application related queries) faced by the users / clients - Provide product support / responses within agreed time limits to the client Candidates must possess: - a Diploma or Degree in any stream. - sound programming skills on Java / J2EE (Core Java, JSP, Servlets) - good understanding of database concepts (SQL or Oracle) and query writing. - good analytical, logical and communication skills Interested candidates should be willing to: a. Sign 18 months work agreement b. Travel on short & frequent international / domestic assignments c. Work in shifts, as & when required. Candidates who have appeared for an interview recently (in last six months) need not apply / attend the interview. Time : 10 am - 4 pm Interview Date: Monday, 17 June 2013 - Thursday, 20 June 2013 Contact Person: Nishant Kumdalia Venue: InteractCRM Solutions Pvt. Ltd 538, Laxmi Plaza, Laxmi Industrial Estate, Link Road, Andheri (W), Mumbai – 400053. Additional Information: The following means of transport are available from Andheri station (W). Bus route: # 259 / 235 / 268 / 533 / 242 Rickshaw fare: Rs. 35/- (approx.) Laxmi Industrial Estate is about 12-15 minutes drive from Andheri Station (West).
Posted on: Fri, 14 Jun 2013 15:25:41 +0000
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