An exclusive Employee Referral Drive is scheduled for Technical Support Associate (0-24 months experience) on every Saturday until December 27, 2014 at the below locations Bangalore: Manyata Embassy Business Park, G2 Block, Near Hebbal, Outer Ring Road, Nagawara, Bangalore Kolkata: Millenium City, Salt Lake Sector 5, Kolkata Job Description : Providing Voice Support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users. # Remote Infrastructure support delivery # Resolve routine customer problem Mandatory Skills : # Understanding of Operating Systems # Browser Support - Internet Explorer # Strong computer skills # Excellent oral and written communication skills # Excellent Customer Service Orientation # Neutral accent Eligibility Criteria : # Graduate (10+2+3), B.E/B.Tech, Post Graduates, Diploma Holders (10+2+3) # Fluent Communication # Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24x7 in nature and can vary depending on geographies supported Work Location: Bangalore, Hyderabad (Joining on or before Dec 31, 2014 only) Let me know if anyone is interested for the above mentioned opening in IBM(Mail id: m.debjani21@gmail)
Posted on: Thu, 27 Nov 2014 06:40:34 +0000
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