Anyone who runs a call center is probably managing several millennials falling in the 18 to 25-year-old range. At Focus Services, over 70% of our call floors are dominated with millennials. Call floors already face the challenge of a high turnover ratios, but as the millennials have joined the workforce over the past few years, this ratio has sky rocketed. humanresources.about/od/managementtips/a/millenials.htm
Posted on: Mon, 10 Jun 2013 23:46:26 +0000
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