As we all know Public Relations refers to the practice of enhancing an organization’s reputation and image in the minds of target audience through ethical means. Public Relations experts strive hard to maintain a cordial relation between the organization (key members) and stakeholders, investors, employees, partners and so on. It is the public relations manager’s key responsibility to ensure that free flow of information takes place between both the parties (organization and its target audience). Why are they Important in any Organization? In the current scenario of cut throat competition, every organization struggles to stay a step ahead of its competitors. It is essential for every organization to communicate well with its stake holders, partners and each and every individual associated with it. They are hired to present one’s organization in the best light because they create a positive image of a particular brand in the minds of target customers through regular interaction, press release, newsletters, interviews, events, functions, hiring a celebrity as a brand ambassador or even through charitable functions. They strive hard to reach to the maximum people (potential customers) and eventually gain maximum exposure for their organization/brand. More and more people relate to their brand and automatically revenue of the organization goes up. Public relations experts focus not only on information flow from organization to its public but also vice a versa. Proper feedback is being taken from potential customers as to how they feel about the organization and its products. These reviews and feedback (positive or negative) help an organization to grow to its full potential. Positive feedback definitely calls for a celebration but negative reviews are also taken seriously and necessary changes are incorporated in the system to meet the expectations of the consumers. It is the role of the public relations manager to save the reputation of his/her organization. He needs to be on his toes to face questions from the media/public and handle all the criticism with a smile. It is the public relations manager’s role to take immediate charge of any adverse situation and turn negative situations also into the company’s favour. Public relations experts in true sense are the face of every organization who works hard towards saving and maintaining an organization’s reputation ad image. It is a new and highly successful way of staying connected with the target audiences for a better brand image.
Posted on: Sat, 03 Aug 2013 16:28:28 +0000
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