Babala....WARNING!!!.....if you experience any undilivered box you sent and you need HELP...please do not hesitate to contact us....otherwise, basahin muna itong advisories ng DTI or Department of Trade and Industry ng Pilipinas regarding sa UNDELIVERED boxes... What are the approaches to the issue of undelivered balikbayan boxes? Prevention (How to Avoid Being Victimized) Enhanced Information Campaign Advisories/Alerts Tips on Sending Balikbayan Boxes Blacklist OWWA, BOC, DFA, Embassies/Consulates, OFW Orgs, DTI Commercial Attaches, DTI Regional/Provincial Offices, Consumer Agencies of Foreign Governments, Freight Forwarders’ Regulatory Agencies of Foreign Government. Cure (Assistance to Complainants/Victims) Formal Charges/Sanctions versus Erring Freight Forwarders (both local and foreign) Endorsement to Law Enforcement Authorities Coordination with the Bureau of Customs and other concerned government agencies. If the Philippine agent/freight forwarder holds delivery of balikbayan boxes because its foreign principal fails to remit the necessary funds therefore, what can DTI-PSB do to help the consignees? DTI-PSB shall order the Philippine agent/freight forwarder to deliver the cargoes to their rightful owners (consignees) without any delay. Failure of the Philippine agent/freight forwarder to deliver the cargoes immediately shall constrain DTI-PSB to file a Formal Charge against the freight forwarder for the revocation of its accreditation (if the forwarder is PSB-accredited) or a Cease and Desist Order (if the forwarder is not PSB-accredited) as well as applicable fines as provided in PSB A.O. 6, series of 2005. How does one file a complaint with DTI-PSB? Complainants should submit a written complaint with documentary evidences such as official receipts, cargo receipts, bills of lading, shippers’ declaration and way bills. They can file their complaints either at PSB Office or fax at (02) 751.3305 or email at [email protected] or call (02) DTI Direct at 751.3330. What sanctions/penalties may DTI-PSB impose on freight forwarders violating PSB policies on balikbayan boxes? PSB may impose monetary fines, suspension or cancellation of accreditation pursuant to A.O. No. 6 series of 2005. Mang Juan Nagbibigay dagdag kaalaman lang naman para alam ninyo ang RIGHTS ninyo
Posted on: Sat, 02 Aug 2014 13:45:18 +0000
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