Business English Common Writing Mistakes . . . . . common mistakes in business English writing from espresso English dotnet when writing letters and emails for work its important to write correctly because mistakes can make your English look unprofessional in todays lesson youll learn how to avoid 10 common mistakes in business English writing number one I am writing in respective our recent purchase instead you should write I am writing in reference to I am writing with regard to or I am writing regarding or concerning our recent purchase all of these options are correct but you cant use in respect of number two we would like to regret the delay regret means you feel bad for doing something wrong so unique to say we regret the delay or we would like to apologise for the delay the word assure is followed by a person it means to help remove the persons doubt the word ensure is followed by a fact insurer means to help guarantee the fact so you should write I assure you that our products are of the highest quality we have a quality control process to ensure that every item is free from defects again assure is followed by a person and insure is followed by a fact number four your order will be shipped until Wednesday at the latest when talking about events that will be completed before a certain day in the future use by for a single specific event and use until four a continuous event shipping the order is a single specific event so we need to use by your order will be shipped by Wednesday at the latest heres an example up a continuous action where you need to use until we will be performing maintenance until the 25th the maintenance will be continuous until stopping on the 25th number five I would like to request some informations about your services in English the word information is an on capitol noun so it is never plural this means we need to write I would like to request some information about your services number six we accept all major credit cards the word except spelled with an a means to receive willingly and the word except spelled with an E means to exclude when speaking these words are pronounced the same except writing we need to make sure to use the correct one the correct sentences we accept with an a all major credit cards heres an example love except with an E used correctly we offer free shipping too every US state except Alaska and Hawaii this means Alaska and Hawaii are not included in the free shipping offer number seven we appreciate your cooperate after articles like eighty an and the other and possessiveness like my your his her are and their always use a noun not a verb cooperate is a verb so the correct sentences we appreciate your cooperation cooperation is the noun form love cooperate number eight I want you to send me the files right now in professional communications its important to be polite especially when making a request giving an order were expressing criticism a better way to write this sentence is could you please send me the files as soon as possible the expression could you and including the word please make the sentence sound more polite number nine the conference begins on Friday July eighth it will be held in Los Angeles California not using correct capitalization and punctuation makes a very bad impression in professional communications in English we capitalize the first word each sentence proper names names have cities states countries and languages names have days of the week and months and to the word II so the correct way to write the sentence is like this the conference begins on Friday July eighth it will be held in Los Angeles California we capitalize the first word have each new sentence the day of the week Friday the month July and the city and state Los Angeles California number ten I look forward to hear from you after the expression look forward to always use a noun or the ING form of the verb so the correct sentence is I look forward to hearing from you here are two more examples you can write I look forward to visiting your company or I look forward to the visit in the first case we use the verb in the ING form visiting and in the second case we use the noun visit visit espresso English dotnet to take the business English course where you can learn practical English for phone calls interviews negotiations meetings presentations letters and emails and more thanks for watching
Posted on: Wed, 03 Sep 2014 17:58:51 +0000
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