Business Support Representatives Vacancies Linkopia (Mauritius) Ltd a Well-established company, in the financial sector, is looking for the services of Customer Support Representatives. Who would serve customers by providing service information, resolving problems and also provide customer services to assist customers. Duties and Responsibilities: • Resolve customer complaints • Cancel or upgrade customers’ accounts • Advise on company information • Deal with the respective Account Mangers for problem solving and Higher management for advice • Ensures and provides quality service customers • Accesses the company’s internal systems to obtain and extract information and provide customer service management • Handle customer complaints – ensure that complaints are resolved in a timely manner • Maintain the company professional image • Live Chat online from the website • Collecting customer information and analyzing customer needs. Requirements: • Experience in customer service or sales experience. • Must work well under pressure, be able to juggle many projects simultaneously, and have excellent interpersonal and communication skills. • Have an excellent sense of priorities. • Ready to work unsocial hours. (Night Shift) • Be an excellent team player • Be fully computer literate • Have a positive and professional attitude Send your CV with the job title clearly mention in the subject of the E-mail along with a cover letter in English on HR@linkopiamu
Posted on: Sun, 29 Jun 2014 17:13:08 +0000
Trending Topics
Recently Viewed Topics
© 2015