CUSTOMER SERVICE REPRESENTATIVE - Campbelltown Reference Number: 226394 Position Title: Customer Service Representative (Admin Officer Level 2) - F/T Employment Status: Permanent Full Time Entity: South Western Sydney Local Health District Geographical Location: Campbelltown Advertised Award/Classification: Administrative/Admin Off Lvl 2 Salary: $49,168.00 - $50,900.00 Number of FTE: 1.00 Purpose of Position: The Customer Service Representative is responsible for receiving telephone enquiries providing information and processing requests for service provision in a prompt, efficient and professional manner to resolve and produce an outcome for the client. The Customer Service Representative is responsible for completing administrative and clerical duties such as data entry, processing requests for service information, scheduling clinic appointments and registration of clients. Please Note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. Selection Criteria: - Previous experience in the provision of customer call centre. - Clear understanding of confidentiality issues. - Demonstrated excellent customer service skills. - Demonstrated knowledge of Medical Terminology. - Effective high level of communication, liaison, negotiation and organisational skills. - Knowledge of the aged care industry and community services - Demonstrated excellent computer skills, with working knowledge of Microsoft, Word, Excel, PowerPoint, Internet and Email. Contact Person: Benny Alexander Contact Number: (02) 4621 8797 Closing Date: 23 December 2014 To apply, please go to: https://nswhealth.erecruit.au/ViewPosition.aspx?Id=226394&utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed #macarthurjobs #jobslocal
Posted on: Mon, 15 Dec 2014 20:35:01 +0000
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