Content Developer Kuala Lumpur / Petaling Jaya Responsibilities: Technical articles 1. Review article feedback and initiate document remediation in consultation with the ESS – OSR Documentation team in Redlands. 2. Review legacy technical articles and perform updates and revisions as needed to keep content relative and accurate. 3. Revise, edit, rewrite and carry out structural remediation for making legacy articles search engine optimization (SEO) compliant. 4. Check existing articles for their applicability to new versions of the software. This is a time- bound, periodic activity that is coordinated with new software releases. 5. Revise and update existing articles to support new product releases. 6. Revise and maintain articles based on user feedback, new incidents and ArcGIS Ideas. 7. Identify articles for legacy/retired products and update or archive them per defined processes. 8. Mark bug articles and references when fixed in various service packs and cross-link them with relevant knowledge base articles, downloads, Web help or other online resources. 9. Add service packs, hot fixes, or version update links to the articles related to bugs that have been fixed. 10. Search existing articles and cross-link with new ones to consolidate information and help users select the right context. Also carry out cross-repository linking as required to Wiki.GIStopics, the GIS Dictionary, ArcGIS Ideas, white papers and Web help. 11. Create index articles to group and consolidate similar content types, online resources or topics. Wiki.GIS 1. Copy edit existing pages. 2. Create cross references, check/add/edit links with existing technical articles, resource centers, Web help pages, white papers, and other online content. 3. Create relevant internal cross-references within the wiki. 4. Assist the with on-going wiki moderation activities. In addition, the resource may be required to participate in other tasks including writing / editing blogs, newsletters, reports and/or participate in testing The resource should be able to follow standard operating processes maintaining high degree of efficiency. Requirements: • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelors Degree, Post Graduate Diploma, Professional Degree, Masters Degree, Computer Science/Information Technology, Geographical Science, Geology/Geophysics, Journalism, Linguistics/Languages or equivalent. • At least 2 year(s) of working experience in the related field is required for this position. • Applicants must be willing to work in Petaling Jaya. • Preferably Junior Executives specializing in Journalist/Editor or equivalent. • 5 Full-Time and Contract position available. • Journalism/Publishing professionals/graduates are encouraged to apply. Interested candidates are invited to apply via email to: recruiting@confluencecontours / hutasani.langkeswaran@confluencecontours
Posted on: Thu, 27 Nov 2014 09:01:40 +0000
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