Customer Relationship Officer Petaling Jaya (Selangor) Max RM3000 Responsibilities: 1. To service customers over the phone and practices telephone courtesies at all times. 2. Practicing quality in all aspect of the job to ensure customer satisfaction. 3. Continuously strive to achieve and exceed agreed productivity and KRA (Key Responsibilities and Accountabilities) targets inline with unit objectives. 4. Ensure good customer retention by providing excellent and professional services 5. Consistently cross sell and up sell group’s financial products and services during customer interaction. Requirements: Malaysian and Mandarin speaker only!!! 1. Fresh Graduate, Diploma Holders, SPM must Pass Maths, BI and BM with relevant work experience. 2. 1 year experience of relevant working experience as Executive, Customer Relationship (SPM holders). 3. Strong communication skills with people of all levels and roles for customer servicing. 4. Good analytical skills 5. 7 am - 12 am. 5 Days a week. (Rotational shift and only 9 hours work) If interested please send your resume to mary@zealouasiapacific or call me (Mary) at 014-6198973. Thanks.
Posted on: Tue, 25 Mar 2014 10:16:08 +0000
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