Customer Service - 5N0972 Based in CLONMEL Course Code WAQ229 Course Description Evening Course On completion of the training programme learners will be able to provide effective customer service within a range of environments. On successful completion of the programme, learners may progress to further education and training. Course Certification FETAC Level 5 Component Certificate in Customer Service (5N0972) Modules: CUSTOMER SERVICE - 5N0972 INDUCTION TO COURSE Requirements Applicants must have reached the current statutory school leaving age.. Applicants seeking entry to the programme should have achieved a minimum of a FETAC Level 4 Major Award or its equivalent prior to entry to the programme. Good numerical and communication skills are essential, including verbal and written command of the English language. Good organisational skills and the capacity to work under pressure are essential. Start Date: 07/10/2013 End Date: 09/12/2013 Duration: 9 weeks Apply through your local Employment / Intreo Office
Posted on: Thu, 22 Aug 2013 11:18:43 +0000
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