Customer Service Sales Agent Location: Salt River, Cape Town,Western Cape, South Africa Closing Date: 04 November 2013 WE ARE LOOKING FOR CUSTOMER SERVICE SALES AGENTS FOR A DYNAMIC CALL CENTRE. WE ARE A LEADING ONLINE GAMING CALL CENTRE AND IF YOU HAVE 1 - 2 YEARS CUSTOMER SERVICE EXPERIENCE IN A CALL CENTRE ENVIRONMENT WITH SALES EXPERIENCE - APPLY NOW! We offer a - Salary based on industry related experience + Medical Aid + Shift Allowance & lucrative incentive program. To be part of this vibrant environment, candidates with a South African barcode ID need to apply directly careers@cyberstrobe OR 086 719 5939 (Applications need to include a copy of Matric Certificate and ID). Working Hours: 24/7 Shift environment (Shifts are rotational), operational (Monday – Sunday) 365 Days (TRANSPORT NOT PROVIDED) Duties and responsibilities: • Respond to client queries in a professional manner via email, telephone and live chats • Ensuring client’s needs are met • Encouraging continued business • Generating renewed business from lapsed clients • Identifying when client should be renewed • Willing to build long term relationships with clients • Managing client’s accounts using in-house systems (training is provided) • The ideal candidate will be happy to works shifts including a night shift on a rotational basis Requirements: • Minimum 2 years’ experience in a similar position or call centre environment • Online gaming support experience is an advantage • Sales experience relevant • Able to work 24/7 shifts and have own transport / vehicle is compulsory • People orientated and Team player • Able to work under pressure and in a fast paced environment • Self-motivated and able to adapt in a dynamic environment Candidates who meet the requirements need only apply - If you have not heard / received a response from us kindly accept that your application was not successful Share with others
Posted on: Mon, 07 Oct 2013 06:02:59 +0000
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