Customers are being given the incorrect contact details for their Personal Independence Payment (PIP) Assessment Provider (AP) by DWP staff when they want to make a complaint about the service they received from the AP. “If a customer contacts you and states they wish to complain solely about the service provided by their PIP AP then please give them the following contact details:” Atos Telephone: 0300 3300 120 (North) 0300 3300 121 (South) Email: [email protected] Writing: Client Relations, Atos Healthcare, PO Box 1006, Stockton-on-Tees, TS19 1UL Capita Telephone: 0808 1788 114 (England and Wales) 0808 1788 115 (llinell Gymraeg/Welsh Language Helpline) Textphone: 0808 1787 177 Email: [email protected] Writing: Capita PIP, PO Box 307, Darlington, DL98 1AB
Posted on: Mon, 26 Jan 2015 13:23:35 +0000
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