Date-- 03/09/2013 To , The Director ,Ceo ,Chairman,President, board of directors of Maruti Suzuki India Limited (MSIL), Corporate Communications & Chief Operating Officer,Dvm,Rmk,Mkt,Snz,Zsm,Rsm,Tsm,Gm,Wm,Ccm, Secretary General, Engineering,Production,Supply Chain Staff, R&D and Service Department Mr. R. C. Bhargava ji,Mr. Kenichi Ayukawa ji,Mr. Toshiaki Hasuike ji, Mr. Osamu Suzuki ji,Mr. Amal Ganguli ji,Mr. D. S. Brar ji, Mr. Kazuhiko Ayabe ji,Mr. Keiichi Asai ji,Mr. Kinji Saito ji, Ms. Pallavi Shroff ji,Mr. R.P. Singh ji,Mr. Shinzo Nakanishi ji, Mr. Puneet Dhawan ji,Mr. S. Y. Siddiqui ji,Mr. M. M Singh ji, Mr. Sudam Maitra ji,Mr. Mayank Pareek ji,Mr.Hemant Chawla ji, Mr. Liu Xingti,Mr.Jhon Tews, M/s Smc, M/s Msil , Ro,M/s Msm, M/s Mssd, JD Power Asia Pacific , Joint Secretary Transport Department, Automobiles Manuf.Asso. Indian auto industry, Federation of Automobile Dealers Associations,Zee News, Japan,Gurgaon ,Vasantkunj, Naraina, Okhla, Jahangir puri. Sub: HELP or SOLVE our problems regarding our vehicle DL1CN 4075 EECO RESPECTED SIR, Before putting up my Request I would like to Appries with few facts for your kind Consideration :- With Due Respect I MANOHAR LAL (SENIOR CITIZEN), I have Purchased Maruti Eeco 5str. Cng Ac Htr , Againt Purchase Order No----, Reg.no.-DL 1C N 4075-Chassis no.-230761--,Dtd -04/10/11-- from M/s-RANA MOTORS-- new delhi. Maruti Name is a well known Brand Name in the Automobile Market. People like you plays a Significant role in the Development of the Maruti because of which Maruti Stands at First Rank for the Thirteen Time. But there are also its Rivals who works in your Organisation . as a loyal Customer of Maruti ,i would like to Inform you about the same people.some employees of Maruti Authorised Dealers /Workshop Harsash and Misbehave with their Customers .some Words use. Why you parchase this car,it involves lots of problems. Instead of purchasing this car you must buy Skoda or Toyota They do not allow the Service Advisors to mention full problem on the job card. Also without checking the car fully they treat as found ok. Also Pick and Drop Facilities ar not for the Customers and they are chargable. If we mention some problem in the car they say we are the Engineers and not you. Its our choice to decide what is the problem ,we decide whose car is to be treated or not. If car come to us with someone Refrence we fastly treat it. Without dealing with problem and ask the Customer to give ok note Misbehaving with Customers, giving advice of selling the car and also help in selling the car, also not to Purchase Maruti car are some common things. Despite of solving our problems they threaten us ,harras us ,make fun of us misguide us and make fool of us. They also tell us that dont bring the car here and sell it and your car is repaired by only higher authority which is in Japan. They also leveid unauthorise/illegal charges of 3000rs to 5000rs approx and force us to take the car without repairing it. Without any rectification and status of the car they return the car to us .Everytime they ask us to take the car somewhere else . They also told us that go to court or media ,did maruti company wants us to go there because some of the senior persons of maruti advice this, also they said maruti is not a good brand and we dont have good customer service therefore sold your car and go for skoda ,honda, toyota etc. I havent hear about any such policy of maruti /not a good/customer service.They keep car for diagnose for 4-5 days and they charge parking charges from us. Without knowing the right default they diagnose some other part about which we did not complain. After asking for any default from service advisor and technical advisor they agree that there are many faults but at the same time they said we have orders from senior level managers to say there is no fault in this vehicle. They also return car in incomplete condition like steering loose,ignition switch loose ,headlight combination switch loose ,break oil cap missing,door knob missing,engine oil in less quantity ,tool kit,damage our sterieo system. Also told me to your vehicle no is put the talisma so cannot attend /generate the your vehicle complaints any other companies or MSIL. The Movement I Started Driving the Above Regn. No-DL 1C N 4075--- Vehicle , There was an Abnormal Noise & Some Many Problem. At the Initialstage the Noise & some Problems was Bearable,but with Passage of time the Noise & some Problems become so Unbearable . This complaint of Noise & some Problems was Coming During Driving was Brought in the Notice of DD Mtr.v.pur,Rana Mtr.v. pur,MSM okhla,MSSD Naraina & also MSIL Gurgaon at the time the vehicle mileage was 100km only. I have Infome to the Compaints Several Times. But after my Vehicle Service,Repeated Visit, Telephonic and Reguler Complaints Highlighting the Same Complaints no Responce at MSIL & other Authorized Workshop,Noise and some Problems Still Persisted or Could not be Rectified or Only Forced me to Give an ok Report Mentioned in Every bill Remark Colum.(Vehicle Check found ok,Normal,Check with Custmer) Dispite all my Pleadings the Defect/Problems in the Vehicle was till date not Rectifyed After aprox 50+ Times, No Satisfactory Answer was Given to me.Even I Left My Vehicle for ( 2) to (4) Days in Workshop.this is a NEGLIGENT , UNPROFESSIONAL AND IRRESSPONSIBLE by your end. We Respect Maruti and Maruti Staff sh.Mehta ji, sh.Siddhu ji, sh. Sharma ji .When We visit on 4th August 2013 they Cooperate with us and we are Thankful the Cooperation. Before Aproox 50+ VISITS Msil Auth./Own Workshop and After 4th aug.2013(Workshop Last Visit) Driving the Vehicle for 15 days/ 800 km We are sure that there are Many Problems still continues in the Vehicle and I Already inform to the Company about this but have not Get any Reply Till Now. Maruti staff sh.Mehta ji, sh.Siddhu ji, sh. Sharma ji Admiited that because of Rules & Regulations, Pressure from Maruti Seniors, Part Vendors/Suppliers/Manufacturers we can not say Openly that there are Problems in the car. after Two plus Two Warranty (2 yr wrnty.+ 2 yr ex wrnty) We had not Expected that we will Suffer from such Defects in the car ,Also at the Time of Purchase no any one told us that they will not be Responsible if Vehicle will not Repair/Replaced fully Under Warranty Period. as a Result of this we have to Drive Default Vehicle and Maruti is Responsible for this. After the last Visit we Drive the Car for 15 days or 800 kms but Still its Condition is Same as it was Earlier like Noise in the Engine, Noise in Egr, Engine Missing and Consume Engine oil which Reaches Half Mark of the Dipistic/Gauge while Checking .There are other Problems about which we Complained about 50 times. Maruti Staff sh. Mehta ji, sh. Siddhu ji, sh. Sharma ji Admiited that there are Many Faults in the Vehicle but we are Helpless and we are Under Presure from the Company because of our Jobs thats why we Could not send your Vehicle to R&D or Service Department for checking at MSIL Factory. After Knowing all this we Think that Workshop/Vehicle Checking Staff (Seniors & Juniors) do not give Actual Reports to us but they give us Remarks Based on the Past Reports because Past Reports is also of the Maruti Authorised/Own Workshops. We Also Think that Alongwith Maruti Seniors there are Manufacturers who pose Pressure on you? they are Illegaly / Defective parts Supply by Maufacturers who are Defended by Some Seniors. also We Come to Know by Someone that According to jd power/ A+ /A* dates will be closed on 31 august. and this is all drama to check our car because we lodged compalint earlier. they also told us that After this we Cannot get the Benefits of Warranty because they Give us the Same Remark as they Earlier gave us . We Requesting you that get Check our Car from the Honest Staff in the R&D and Service Department /Technical Department because we Respect Maruti and Some Seniors of Maruti.We want to raise our voice about Defects in the Vehicle to the Senior Staff and Expect that Maruti will HELP us as they Helped us Earlier. because our Car is Defective We only can seek help from you because Maruti has Good Name in Customer Service,its motive Good Service and Customer Always Right. Its a Humble request to you to Repair our Vehicle and Expects that Maruti and its Senior Staff will Concentrate on the Actual Positioin of the Car Rather than on the Past Position and will not Come in any Pressure because Junior and Senior Staff Admitted that there are Faults in the Car. I ALSO CHECK THE VEHICLE SO MANY TIME IN MSSD,MSM(BOTH) BUT NO RESULT ONLY REMARKS GIVEN VEHICLE CHECK FOUND OK .I REQUEST TO YOU & ALL MSIL SR.STAFF MY VEHICLE IS NOT OK/FAULTY, PLEASE CHECK THE VEHICLE MSIL R&D OR SERVICE DEPARTMENT TEAM AT MSIL GURGAON,IF YOU WANT I DROP THE VEHICLE FOR THE CHECKING IN MSIL GURGAON ,SO KINDLY HELP US AND RECTIFY THE VEHICLE PROBLEMS, BECAUSE APPORX 50+ TIMES CHECK THE VEHICLE IN MSSD/MSM (BOTH)PLACES THEY ARE GIVEN A REMARK FOUND OK SO MANY PROBLEMS IN VEHICLE. PLEASE RECTIFY THE PROBLEMS OF THE VEHICLE . Which is Indeed Regrettable and Highly Unbusiness like but any MSIL Autorized Workshop was Dereliction of Dutyand Failure to Rectify the same I am Suffered Losses/Incurred also Unbearable Expenses Now ,as I have Brought the fact in front of you .Also I Request to Many Time for This Complaints at MSIL Authoriesd Workshop. This is not the Good Customer Service ,we are not Satisfied with this at all. We Respect the Maruti as A Customer. I know your Company is well known for the QUALITY AND RELIABILITY of its goods & services,so I have no hasitation in writing to you but i very DISSATISFIED with the VEHICLE and SERVICES.Still same above Mentioned Problems Running in my vehicle Kindly HELP me out from These and Advise us what we should do in this Metter ? That the Vehicle is Having Noise and Some Complints /Defect from the date of Purchase(is a Manufacturing faults ?). If it’s a new car and still under warranty, why are we facing these problems? Is it the technical fault or manufacturing fault? What guaranty I have that I wont face this problem again in the future? If something major would have happened to the car our lives would have been lost. Who will be responsible for this? What is the solution for this or what advice you have for us regarding this fault? We Previously also lodged many Compalint to the Maruti Against this but we Havent get any reply and Heard of any Action Against this.It is Therefore Requested that Please take Serious Actions Against this as soon as Possible and Make Efforts to get My Car Repair.i also request you to take Immediate Actions to Repair my car also take surprise visits or Vigilence checking to Improve the Working of the company/System so that Maruti will not Loose its Valuable Customers. This is not a COMPLAINT but IMPORTANT INFORMATION & SEEKING HELP from your end. I Hope you Understand my Problem and take the Action with the Solution as soon as Possible. Thanking you and Waiting for favourable Reply. Note:My Vehicle last visit Maruti Service Master ,G T k ,Delhi . Job card no. JC-13013084 ,Dated on 3/8/2013 to 4/8/2013 Checked by Maruti Staff sh. Mehta ji, sh. Siddhu ji, sh. Sharma ji ,And Juniors Staff. WE HAVE GENERATED MANY COMPLAINTS IN MARUTI COMPANY BUT NO RESPONSE . Thanking you, Warm Regards, Manohar lal 9868143489 mmitra086@gmail Vehicle no.DL1CN4075 Maruti Eeco cng 5 Seater Ac with Htr. Chassis no.230761 Sold Date 04/10/2011 Km 34000 till date date-- 02/09/2013 COMPLAINT NO/ID ZEE NEWS Z13G3152 31/07/2013 ZEE NEWS COMPLAINT NO -- Z13H2213-22/08/13 MSIL COMPLAINT NO - 4392348311--22/08/2013, 3514238464 -- 23/03/2013., 1022401308 -- 28/03/2013 ,9187424258--21/03/13 complaints-india COMPLAINT NO -- 46837-- 2013-03-01 Ticket No. Date of filing Company against Type of Problem Payment Plan Paid? 314496 02/09/2013 Maruti Suzuki india limited gurgoan Other Basic No 163797 14/03/2013 Maruti Suzuki Cars/SUVs No Post your complaint to Facebook, Twitter and increase chances of resolution. Copy to - [email protected], [email protected], ATM Queue , [email protected], [email protected], "[email protected]" , feedback , [email protected], [email protected], [email protected], [email protected], "sumitra.roy" , [email protected], [email protected], "vm.chawla@maruti-msm" , [email protected], "works@maruti-msm" , [email protected],"[email protected]" "[email protected]" , [email protected], "vm.chawla@maruti-msm" , "works@maruti-msm" , "[email protected]" , msilj@live "[email protected]" , [email protected], msilj@live, [email protected], [email protected], msm.okhla@maruti-msm, swati.aggarwal@maruti-msm, hr@maruti-msm, prakash.jha@maruti-msm, [email protected], customercare.gtk@maruti-msm, [email protected], [email protected], Maruti Suzuki eeco, [email protected],pv.mehta@maruti-msm, [email protected], [email protected], [email protected], [email protected], [email protected], works.gtk@maruti-msm, [email protected], [email protected]", [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]" ([email protected]), [email protected], [email protected], [email protected], [email protected], [email protected] Asahi India Glass Limited, Citicorp Maruti Finance Limited Mayanmar Suzuki Motor Company, Maruti Countrywide Auto Financial Services Private Limited Pak Suzuki Motor Company Limited, SKH Metals Limited Subros Limited, Suzuki Motor Corporation Suzuki Motorcycles Pakistan Limited, Suzuki Motor (China) Investments Company Limited Suzuki Powertrain India Limited, Vietnam Suzuki Corporation WE HAVE GENERATED MANY COMPLAINTS IN MARUTI COMPANY BUT NO RESPONSE . Maruti Suzuki - Way of Life We understand your concern Mahesh, but your patience is equally important. Request you to lend your cooperation while we look further into the matter and try to resolve it at the earliest possible. only this msge,but no solution provid by maruti company . this is not a good customer service,this is a cheat or beavcuff banana & only aaswassan dena . i drive the faulty vehicle ,so responceable maruti company. Thanks, Mmitra 02/09/2013 Date—03/09/2013 To , Maruti Suzuki India Limited (MSIL) Japan,Gurgaon ,Vasantkunj, Naraina, Okhla, Jahangir puri. Sub:-- 1-- WE HAVE GENERATED MANY COMPLAINTS IN MARUTI COMPANY BUT NO RESPONSE . 2-- HELP or SOLVE our problems regarding our vehicle DL1CN 4075 EECO . 3-- Just Requesting you for an SEPARATE APPOINTMENT about the Disscussion the Problem occured in Maruti Suzuki India Limited, Dealers/Authorized Workshop & with About the Vehicle no - DL1CN-4075 (Eeco). Respected Sir / Madam, Before putting up my Request I would like to Appries with few facts for your kind Consideration :- With Due Respect I MANOHAR LAL (SENIOR CITIZEN), I have Purchased Maruti Eeco 5str. Cng Ac Htr , Againt Purchase Order No----, Reg.no.-DL 1C N 4075-Chassis no.-230761--,Dtd -04/10/11-- from M/s-RANA MOTORS-- new delhi. Maruti Name is a well known Brand Name in the Automobile Market. People like you plays a Significant role in the Development of the Maruti because of which Maruti Stands at First Rank for the Thirteen Time. But there are also its Rivals who works in your Organisation . as a loyal Customer of Maruti ,i would like to Inform you about the same people.some employees of Maruti Authorised Dealers /Workshop Harsash and Misbehave with their Customers .some Words use. Why you parchase this car,it involves lots of problems. Instead of purchasing this car you must buy Skoda or Toyota They do not allow the Service Advisors to mention full problem on the job card. Also without checking the car fully they treat as found ok. Also Pick and Drop Facilities ar not for the Customers and they are chargable. If we mention some problem in the car they say we are the Engineers and not you. Its our choice to decide what is the problem ,we decide whose car is to be treated or not. If car come to us with someone Refrence we fastly treat it. Without dealing with problem and ask the Customer to give ok note Misbehaving with Customers, giving advice of selling the car and also help in selling the car, also not to Purchase Maruti car are some common things. Despite of solving our problems they threaten us ,harras us ,make fun of us misguide us and make fool of us. They also tell us that dont bring the car here and sell it and your car is repaired by only higher authority which is in Japan. They also leveid unauthorise/illegal charges of 3000rs to 5000rs approx and force us to take the car without repairing it. Without any rectification and status of the car they return the car to us .Everytime they ask us to take the car somewhere else . They also told us that go to court or media ,did maruti company wants us to go there because some of the senior persons of maruti advice this, also they said maruti is not a good brand and we dont have good customer service therefore sold your car and go for skoda ,honda, toyota etc. I havent hear about any such policy of maruti /not a good/customer service.They keep car for diagnose for 4-5 days and they charge parking charges from us. Without knowing the right default they diagnose some other part about which we did not complain. After asking for any default from service advisor and technical advisor they agree that there are many faults but at the same time they said we have orders from senior level managers to say there is no fault in this vehicle. They also return car in incomplete condition like steering loose,ignition switch loose ,headlight combination switch loose ,break oil cap missing,door knob missing,engine oil in less quantity ,tool kit,damage our sterieo system. Also told me to your vehicle no is put the talisma so cannot attend /generate the your vehicle complaints any other companies or MSIL. The Movement I Started Driving the Above Regn. No-DL 1C N 4075--- Vehicle , There was an Abnormal Noise & Some Many Problem. At the Initialstage the Noise & some Problems was Bearable,but with Passage of time the Noise & some Problems become so Unbearable . This complaint of Noise & some Problems was Coming During Driving was Brought in the Notice of DD Mtr.v.pur,Rana Mtr.v. pur,MSM okhla,MSSD Naraina & also MSIL Gurgaon at the time the vehicle mileage was 100km only. I have Infome to the Compaints Several Times. But after my Vehicle Service,Repeated Visit, Telephonic and Reguler Complaints Highlighting the Same Complaints no Responce at MSIL & other Authorized Workshop,Noise and some Problems Still Persisted or Could not be Rectified or Only Forced me to Give an ok Report Mentioned in Every bill Remark Colum.(Vehicle Check found ok,Normal,Check with Custmer) Dispite all my Pleadings the Defect/Problems in the Vehicle was till date not Rectifyed After aprox 50+ Times, No Satisfactory Answer was Given to me.Even I Left My Vehicle for ( 2) to (4) Days in Workshop.this is a NEGLIGENT , UNPROFESSIONAL AND IRRESSPONSIBLE by your end. We Respect Maruti and Maruti Staff sh.Mehta ji, sh.Siddhu ji, sh. Sharma ji .When We visit on 4th August 2013 they Cooperate with us and we are Thankful the Cooperation. Before Aproox 50+ VISITS Msil Auth./Own Workshop and After 4th aug.2013(Workshop Last Visit) Driving the Vehicle for 15 days/ 800 km We are sure that there are Many Problems still continues in the Vehicle and I Already inform to the Company about this but have not Get any Reply Till Now. Maruti staff sh.Mehta ji, sh.Siddhu ji, sh. Sharma ji Admiited that because of Rules & Regulations, Pressure from Maruti Seniors, Part Vendors/Suppliers/Manufacturers we can not say Openly that there are Problems in the car. after Two plus Two Warranty (2 yr wrnty.+ 2 yr ex wrnty) We had not Expected that we will Suffer from such Defects in the car ,Also at the Time of Purchase no any one told us that they will not be Responsible if Vehicle will not Repair/Replaced fully Under Warranty Period. as a Result of this we have to Drive Default Vehicle and Maruti is Responsible for this. After the last Visit we Drive the Car for 15 days or 800 kms but Still its Condition is Same as it was Earlier like Noise in the Engine, Noise in Egr, Engine Missing and Consume Engine oil which Reaches Half Mark of the Dipistic/Gauge while Checking .There are other Problems about which we Complained about 50 times. Maruti Staff sh. Mehta ji, sh. Siddhu ji, sh. Sharma ji Admiited that there are Many Faults in the Vehicle but we are Helpless and we are Under Presure from the Company because of our Jobs thats why we Could not send your Vehicle to R&D or Service Department for checking at MSIL Factory. After Knowing all this we Think that Workshop/Vehicle Checking Staff (Seniors & Juniors) do not give Actual Reports to us but they give us Remarks Based on the Past Reports because Past Reports is also of the Maruti Authorised/Own Workshops. We Also Think that Alongwith Maruti Seniors there are Manufacturers who pose Pressure on you? they are Illegaly / Defective parts Supply by Maufacturers who are Defended by Some Seniors. also We Come to Know by Someone that According to jd power/ A+ /A* dates will be closed on 31 august. and this is all drama to check our car because we lodged compalint earlier. they also told us that After this we Cannot get the Benefits of Warranty because they Give us the Same Remark as they Earlier gave us . We Requesting you that get Check our Car from the Honest Staff in the R&D and Service Department /Technical Department because we Respect Maruti and Some Seniors of Maruti.We want to raise our voice about Defects in the Vehicle to the Senior Staff and Expect that Maruti will HELP us as they Helped us Earlier. because our Car is Defective We only can seek help from you because Maruti has Good Name in Customer Service,its motive Good Service and Customer Always Right. Its a Humble request to you to Repair our Vehicle and Expects that Maruti and its Senior Staff will Concentrate on the Actual Positioin of the Car Rather than on the Past Position and will not Come in any Pressure because Junior and Senior Staff Admitted that there are Faults in the Car. I Also Check the Vehicle so many tome in MSSD,MSM(BOTH), but no Result only Remark given to the bill vehicle check found ok .I Request tp you & all MSIL Sr.Staff my Vehicle is not ok condition vehicle is faulty ,please check the Vehicle MSIL R&D or SERVICE DEPARTMENT TEAM at MSIL GURGAON,If you want i drop the vehicle for checking in MSIL GURGAON ,So Kindly Help us and rectify the Vehicle Problems, because Apporx 50+ times check the Vehicle in MSSD/MSM (BOTH) Places they are given a remark on bill vehicle check found ok but so many Problems in Vehicle.Please Rectify the Problems of the Vehicle. Which is Indeed Regrettable and Highly Unbusiness like but any MSIL Autorized Workshop was Dereliction of Dutyand Failure to Rectify the same I am Suffered Losses/Incurred also Unbearable Expenses Now ,as I have Brought the fact in front of you .Also I Request to Many Time for This Complaints at MSIL Authoriesd Workshop. This is not the Good Customer Service ,we are not Satisfied with this at all. We Respect the Maruti as A Customer. I know your Company is well known for the QUALITY AND RELIABILITY of its goods & services,so I have no hasitation in writing to you but i very DISSATISFIED with the VEHICLE and SERVICES.Still same above Mentioned Problems Running in my vehicle Kindly HELP me out from These and Advise us what we should do in this Metter ? That the Vehicle is Having Noise and Some Complints /Defect from the date of Purchase(is a Manufacturing faults ?). If it’s a new car and still under warranty, why are we facing these problems? Is it the technical fault or manufacturing fault? What guaranty I have that I wont face this problem again in the future? If something major would have happened to the car our lives would have been lost. Who will be responsible for this? What is the solution for this or what advice you have for us regarding this fault? We Previously also lodged many Compalint to the Maruti Against this but we Havent get any reply and Heard of any Action Against this.It is Therefore Requested that Please take Serious Actions Against this as soon as Possible and Make Efforts to get My Car Repair.i also request you to take Immediate Actions to Repair my car also take surprise visits or Vigilence checking to Improve the Working of the company/System so that Maruti will not Loose its Valuable Customers. AND Sub: Separate Appointment Respected Sir, Before putting up my Request I would like to Appries with few facts for your kind Consideration :- With Due Respect I MANOHAR LAL (SENIOR CITIZEN), I have Purchased Maruti Eeco 5str. Cng Ac Htr , Againt Purchase Order No----, Reg.no.-DL 1C N 4075-Chassis no.-230761--,Dtd -04/10/11-- from M/s-RANA MOTORS-- New Delhi. Maruti Name is a well known Brand Name in the Automobile Market. People like you plays a Significant role in the Development of the Maruti because of which Maruti Stands at First Rank for the Thirteen Time. But there are also its Rivals who works in your Organisation . as a loyal Customer of Maruti ,I would like to Inform you about the same people.some Employees of Maruti Authorised Dealers /Workshop Harsash and Misbehave with their Customers . Which is Indeed Regrettable and Highly Unbusiness like but any MSIL Autorized Workshop was Dereliction of Dutyand Failure to Rectify the same I am Suffered Losses/Incurred also Unbearable Expenses This is not the Good Customer Service ,we are not Satisfied with this at all. We Respect the Maruti as A Customer. I know your Company is well known for the QUALITY AND RELIABILITY of its goods & services,so I have no hasitation in writing to you but I very DISSATISFIED with the VEHICLE and SERVICES.Still same above Mentioned Problems Running in my vehicle Now ,as I have Brought the fact in front of you. Kindly HELP me out from These and Advise us what we should do in this Matter ? and Just Requesting you for an Separate Appointment about the Disscussion the Problem occured in Maruti Suzuki India Limited ,Dealers/Authorized Workshop & with About the Vehcle no DL1CN-4075 (eeco). We alayas make you remainders as we don’t have any fear/ hesitation from you.just please take immidiate action regarding the same .....as soon as possible.. This is not a COMPLAINT but IMPORTANT INFORMATION & SEEKING HELP from your end. I Hope you Understand my Problem and take the Action with the Solution as soon as Possible. Thanking you and Waiting for favourable Reply. Please do the Needful. Thanking you, Warm Regards, Manohar lal 9868143489 mmitra086@gmail Naresh mitra 9868213170/9711474808/9990355901 mmipl37@yahoo EX. Technical Advisor,Emp code :0736 Maruti Service Master Okhla, Vehicle no.DL1CN4075 Maruti Eeco cng 5 Seater Ac with Htr. Chassis no.230761,Sold Date 04/10/2011,Km 34200 till date Date—02/09/2013 1-Complaint no. / ID ZEE NEWS -- Z13G3152 31/07/2013 2-ZEE NEWS Complaint no. -- Z13H2213-22/08/13 MSIL Complaint no. - 4392348311--22/08/2013, 3514238464 -- 23/03/2013., 1022401308 -- 28/03/2013 ,9187424258--21/03/13 Complaints-India Complaint no. -- 46837-- 2013-03-01 NOTE -- My Vehicle last visit Maruti Service Master ,G T k ,Delhi . Job card no. JC-13013084 ,Dated on 3/8/2013 to 4/8/2013 Checked by Maruti Staff sh. Mehta ji, sh. Siddhu ji, sh. Sharma ji ,And Juniors Staff. WE HAVE GENERATED MANY COMPLAINTS IN MARUTI COMPANY BUT NO RESPONSE . WE HAVE GENERATED MANY COMPLAINTS IN MARUTI COMPANY BUT NO RESPONSE .
Posted on: Tue, 03 Sep 2013 14:51:32 +0000
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