Dear All, For those who are interested to work as an OFFSHORE Call Center Representative Teleperformance Egypt is currently HIRING for several accounts: Requirements: 1) Must be Fluent in English Language with Native Accent (American or British) and its very important. 2) Offshore call center experience is a good plus. 3) Must be graduate. 4) Able to Work Immediately (notice Period 1 week). 5) Able to work on shift basis “Maximum working hour for girls is 2:00 AM and a door to door transportation is provided”. 6) High competitive salaries starting 2500 up to 3500. “Depends on the account will be accepted for” 7) Egyptians only can apply. 8) Exemption from Military service “For boys”. Job roles: • Handle inbound calls consistently meeting and maintaining Department standards and goals. • Ability to provide expert advice and accurate information to customers regarding the website, booking challenges, and changes/cancellations to existing reservations. • Follow company guidelines while thinking quickly and outside the box to offer solutions to meet the customer’s needs. • Resolve calls and only escalating when all options have been exhausted. • Provide clear and concise documentation of all cases. • Meet schedule adherence goals set forth by the client. • Periodically make outbound calls to customers to follow up on a variety of issues. • Use multiple applications during call. Job benefits: • Multinational exposure. • Healthy work environment. • Full insurance medical & health coverage. • Promising & progressive career. • Transportation for girls. • Eligible for company ongoing benefits Please if you see that you have the above requirements don’t hesitate to send your CV to [email protected] and mention the job title in a subject line.
Posted on: Sun, 20 Jul 2014 10:03:32 +0000
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