Difference between American Express Rewards and ANZ Travel Rewards: AMEX Rewards to miles conversion took less than 24 hours to be credited on Krisflyer upon online request, whereas ANZ Travel Rewards stated 21 days processing time on its website. This is why I will pledge my loyalty to AMEX, like forever? Upon speaking to ANZ CSO to expedite my miles conversion request by call, reply from her was I have no idea which is the relevant department to forward your request, but I will open your case for investigation, and please call us back in 7 days. Not the first time dealing with ANZs incompetent CSOs. Talking to them is really a real-life dharma practice on patience and compassion! With a positive mindset, I figured I should turn to ANZ Social Media for help perhaps, and lo and behold - there is no ANZ SG FB page.
Posted on: Fri, 12 Sep 2014 02:24:00 +0000
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