Dominic Nakagawa 1325 Lucia Drive - Las Vegas, NV 89128 [email protected] - (702) 576-5669 Human Services related field, where there is outstanding customer service care provided and communication skills, relevant work experience, and education can be utilized.Drafts reports to recommend new or revised standards and criteria in order to improve operational efficiency and provide clinical services, program development, community outreach resource development, continuous quality improvement activities, and evaluation/consultation and patient/staff education on care giving issues. WORK EXPERIENCE Direct Support Professional (DSP) REM NEVADA A PARTNER OF THE MENTOR NETWORK - Las Vegas, NV - July 2014 to Present Direct Support Professionals/Caregivers to provide assistance to individuals with disabilities in a communitybased setting. DSPs provide assistance with daily activities such as meal preparation and planning; medication administration; and personal care. DSPs may also facilitate community involvement by accompanying individuals on outings in the community or providing transportation to work or other activities. Provide case management services including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families. Gathers social history to assess family strengths and weaknesses, and existing problems. Conducts home visits and office base services, and accompanies consumers as needed. Qualified CPR First Aid. Cashier front end Customer Service and overnight associate Neighborhood Market - Las Vegas, NV - April 2008 to September 2013 Operates a cash register. Accepts cash, personal checks, credit cards, etc. Prepares, verifies and issues change funds as required. Collects cash receipts, cash register tapes, checks, credit card receipts and other supporting documentation. Front end Customer Service and overnight associate. Maintains current dishonored check listing, verifies name, mailing address and telephone numbers. Assists in collection of dishonored check payments. Mail Courier Henderson United States Postal Service - Henderson, NV - June 2006 to April 2008 Receives and processes unclassified official mail consisting of parcels, flats, pouches, and letter mail. Receives, processes, and dispatches by the most economical mode meeting customer requirements outgoing mail. Performs a variety of mail duties associated with document security and accountable mail. Demonstrates positive support and works with employees, superiors, and peers to establish and maintain our reputation as a quality organization. Adheres to safety regulations and guidelines while working in the mail center and while operating Government Vehiclesdelivery and pickup of mail, packages and express and certified. Information Systems Technician United States Navy Veteran Honorable Discharged - San Diego, CA - August 1993 to December 2005 Held Top Secret/SCI clearance, Accounted for, delivery and destruction of classified naval messaging systems and communications equipment. Provide administration, support, and assistance for the Communications Security Material System (CMS) program for the Office of Naval Intelligence (ONI) customer base and Hopper Information Services Center. Resolve routine to high priority COMSEC problems and provides guidance on matters of EKMS as appropriate. Responsible for the handling and accountability of cryptographic material and electronic key equipment. EDUCATION Bachelors of Science in Human Services University of Phoenix Honors Cum Laude 3.6 - Las Vegas, NV 2010 to 2014 SKILLS Dynamic Computer Skills, Self Motivative Administrative skills or Proactive Customer Service initiative skills.CPR and First Aid Certified ADDITIONAL INFORMATION Volunteer Experience: 8 months (Infinity Hospice Care 2012) provided respite care relief and administrative data entry. The (Helping Hands of Vegas Valley 2013) assisted with transportation for the elderly population and delivery of food pantry. Currently Interning at (East Valley Family Services 2014) provided intake assessment and documentation with new clients provided referrals to other social services. Professional References: Renne Ramirez (Supervisor) U.S Navy 619-245-5123, Manny Mendez (Manager) Walmart 702-690-8853, Liz Ragasa (Classmate) University of Phoenix 702-782-4713, Marcy Melendrez (Classmate)University of Phoenix 702-721-6639, Shane Kelly (Supervisor) U.S. Navy 801-919-6732
Posted on: Tue, 15 Jul 2014 04:50:43 +0000
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