FAQs: HOW DO I PLACE MY ORDER? Step 1: Text us at 0999-9594737 to confirm the availability of the item(s) you want to order. For international transactions, you may email us at myoneshoppe@yahoo Step 2: If your order is available, send your payment through BPI or Paypal. (Please text me for payment details.) Cutoff of payments is 3PM for Monday-Friday shipments. Step 3: After payment is confirmed, your order will be forwarded to the courier within the day*. A tracking number is then given to you so that you’ll be able to track your order. *WE SHIP OUT ORDERS MONDAYS THROUGH FRIDAYS ONLY WHEN WILL I RECEIVE MY PACKAGE? Three-days waiting period only. So, if you order today (within the cutoff period), expect your order after 3 Days. WHAT IS THE CUTOFF PERIOD? Monday – Friday cutoff is 3:30PM for both NCR and provincial destinations. PLEASE BE MINDFUL OF THE CUTOFF TIME so that you would be able to receive your package the following day. HOW MUCH IS THE SHIPPING FEE? Within NCR – P70 (if with Lacoste box/paperbag – P100) Provincial – P120 (if with Lacoste box/paperbag – P130) *Free delivery within NCR if you order 3shirts and up. Free delivery outside NCR if you order 5shirts and up. DO YOU ACCEPT CREDIT CARDS? Yes. We are accepting credit card payments through Paypal. However, the buyer shoulders the Paypal fees. Such fees are as follows: Domestic payments: 3.4% + P15 International payments: 3.9% + P15 HOW CAN I PAY THROUGH PAYPAL? When paying using Paypal, follow these steps: a. Log in your Paypal account and click SEND PAYMENT. (YOU MUST REGISTER YOUR CREDIT CARD WITH PAYPAL FIRST!) b. Type my email address myoneshoppe@yahoo then the amount due in Pesos. c. CLICK “I’M MAKING PERSONAL PAYMENTS” option. (Please take note of this, if you have an existing paypal fund, you won’t be charged with Paypal service fees for personal payments.) d. You will be redirected to the final page for confirmation and the total. CHECK THE BOX ” I WILL PAY THE FEE” and click Send Money. e. The total that we must receive must be the exact invoice without deductions. f. Please text us at 0999-9594737 after making your payment. ***Paypal accepts Visa, Mastercard, American Express, and Discover only. DO YOU GIVE DISCOUNT FOR BULK ORDERS? Yes. Less P50 per shirt for orders of 5 shirts and up. Also, free delivery within the Philippines. Less P100 per shirt for orders of 15 shirts and up. Also, free delivery within the Philippines. Less P150 per shirt for orders of 40 shirts and up. Also, free delivery within the Philippines. CAN I RETURN OR EXCHANGE WHAT I BOUGHT? Sorry, NO RETURN policy. WHAT IF I RECEIVED A DAMAGED OR STAINED ITEM? OR THE ITEM THAT ARRIVED WAS NOT WHAT I ORDERED? If the item is damaged or stained without the fault of the buyer or if we made a mistake and sent the wrong item, we will replace it AT OUR EXPENSE. We will shoulder the whole shipping cost resulting from this.
Posted on: Sat, 20 Jul 2013 10:31:52 +0000
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