Hi all, Công ty mình có nhu cầu tuyển 2 NV parttime làm Call Center – chỉ làm việc cuối tuần, yêu cầu giỏi Tiếng Anh & có background IT. Bạn nào cần thì inbox cho mình để mình gửi CV cho nhân sự. :) Thông tin công ty bạn có thể truy cập tại sutrixmedia/ 1. Responsibilities: Contact Center Representatives are the direct point of contact for our customers and ensure that our customers receive prompt help with their questions and concerns. Customer questions are answered via incoming calls, chat and e-mail. Our Customer Contact Center is fast paced and requires the ability to move easily between tasks. 2. Qualification: Has background in IT field Pleasant, friendly and has good telephone etiquette and written communication skills. Customer focused Comfortable answering questions over the phone or via e-mail & chat Able to work independently within specific time constraints; problem solve and multi task Fluent in English Knowledge of JIRA / Bug Tracking tools is highly desirable Thanks,
Posted on: Fri, 14 Nov 2014 05:23:11 +0000
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