How many times have you called a business to hear Thank you for - TopicsExpress

How many times have you called a business to hear Thank you for holding... (cue elevator music)... Your call is very important to us... (more Barry Manilow)... A representative will be with you momentarily... (then maybe some nice Kenny G) Please continue to hold... As a valued customer, your call is very important to us... Meanwhile youre propping your eyelids open with toothpicks. Imagine a different experience... Imagine a business that gives you (the valued caller) the important information you might need. Imagine a call where you actually might benefit from being on hold while a representative will be with you momentarily... Unfortunately, its an entirely alien concept to some businesses but its entirely possible and extremely easy as a business owner to give your callers what they need while they wait for your employees to get to their call. At On Hold Company, we do it for our clients every day. #OnHoldCompany

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