I dont usually rant on here but this deserves one . So ..., last week I tried to order 40 quid worth of stuff online at top shop . My card was declined for some reason ( for once I knew I had enough ) I tried again and the same thing ,so I just left it . Few days later I tried to switch something and didnt have enough money . Looked at my account and it was showing I had enough . Phoned the bank and guess what topshop had taken the payment twice even although they had declined my card . 80 quid down !!!!! Phoned topshop who then said because my card was declined the payment was pending . I would receive a refund between 3 & 5 days . Guess what ? A week later and no refund . Phoned them again today only to be told that they dont actually have the money . The bank said its them and they say its the bank . So where the f @! Is it ? Floating on a cloud , in cyber space ? I took a wee flakie ! Got the womans name the managers name etc . Been told it will be refunded tomorrow . They can take two payments immediately from ur account but it takes 7 - 10 days to go back . Rage - will never shop in top shop again !!!!! The end lol
Posted on: Tue, 03 Dec 2013 18:23:20 +0000
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