If your boss writes an awesome email to corporate about you... your name might be Kaitlin Eker. ;) Murrow, Rod K. Rod.Murrow@expresspros Mar 29 (2 days ago) to Greg, Jennifer Its Saturday afternoon, and Im just about back among the living. Looks like Im going to get out of here on Sunday. Yay for me! I just want to emphasize what Kaitlin did for me on Thursday. Thursday was our deadline to get the lease signed. Michael Surface, the owner, was bending over backwards to meet our deadline, but he still needed some information regarding occupancy dates and other things. As it turns out, he was home sick himself. Also, that afternoon I was scheduled to interview a potential front office coordinator who wed already had to reschedule once. She seems like a pretty good candidate, and I certainly didnt want to miss getting her interviewed. While my wife was driving me to the hospital Thursday morning, I called Kaitlin. She knew the deadline. I told her all of the dates that Michael would need were in the Expressway manual, and to reach out to the two of you for any direction or guidance she might need in my place. I emphasized that the lease HAD to get signed and to Jennifer that day. My last words to her on that subject were, Failure is not an option. Im serious. Make this happen. Next I told her that she needed to interview the front office coordinator candidate that afternoon. Kaitlin had never conducted an employee interview like that before, though she has assisted with interviewing numerous clients. I told her to review the interviewing guidelines in the Expressway manual and to do the best she could. By 3:00 that afternoon, Kaitlin brought a final lease to me at the hospital to sign. She then drove it to Michael Surfaces house for his signature and then send it to Jennifer. Immediately after that, she sat down and interview the candidate. But exercising the judgment and resourcefulness that I love about Kaitlin, she thought to voice record the interview and email the recording file to me to review. That was something I hadnt even thought about asking her to do under the circumstances. So, while Im in the hospital, and really not much use to anyone, Kaitlin puts the puck in the net by finalizing the lease and interviewing the candidate. For further context, you need to remember that this is the same woman who, while I was at discovery day, committed to me and to her husband to be gone for three weeks for training, and she was doing that less than a month after the birth of her first child. I could not even begin to imagine getting this business off the ground and opening this territory without Kaitlin. But I want to help connect a couple of dots here to remind you of what Kaitlin was doing when I hired her to be my legal assistant. She was fresh out of the National Guard as a mechanic. She not only had no law office experience, she had no office experience, period. But she was back in school to become a paralegal, she she had the discipline of a military background, she was a Gold Award Girl Scout and numerous other things on her resume showed me a skill set that got her hired over 30 other candidates with lengthy histories of law office experience, including working for judges. Kaitlin thinks the same way I do, and she looks for those same traits in others to match them the jobs. Thursday, when the chips were down, I think you got a tiny glimpse of why I am so excited for Kaitlin to be my first staffing consultant and all around right-hand woman. Rod Murrow
Posted on: Mon, 31 Mar 2014 14:38:28 +0000
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