Increased TRICARE Beneficiary Use of Online and Phone Customer Service Leads to End of Walk-in Service as of April 1, 2014 Keeping up with the rapidly increasing number of TRICARE beneficiaries who most often turn to a laptop or cell phone when they have questions, walk in service at the Naval Hospital Lemoore TRICARE Service Center (TSC) will no longer be available as of April 1, 2014. Find out more at tricare.mil/TSC Naval Hospital Lemoore patients still have a wide variety of secure, electronic customer service options available through tricare.mil. The new “I want to…..” feature puts everything beneficiaries want to do online right on the front page of tricare.mil. When walk-in service ends April 1, beneficiaries who want to get personal assistance can call United Health Care Military and Veterans at 877-988-9378 for enrollment and benefit help. All health care, pharmacy, dental and claims contact information is located at tricare.mil/contactus. Beneficiaries can get 24/7 TRICARE benefit information at tricare.mil, and make enrollment and primary care manager changes at tricare.mil/enrollment TRICARE beneficiaries can even combine high-tech with low-tech by downloading health care forms online and sending them in the old fashioned way, through the U.S. mail. The forms can be downloaded at tricare.mil/enrollment. Sign up for general TRICARE news and benefit e-alerts at tricare.mil/subscriptions. Put in a key word and search FAQs at tricare.mil/FAQs. Look up handbooks, fact sheets and more at tricare.mil/smart Find phone numbers at tricare.mil/callus Naval Hospital Lemoore point of contact is: Mr. Constancio C. Alvarez Customer Relations Officer (CRO) and Public Affairs Officer (PAO), Naval Hospital, NAS Lemoore Email: [email protected] Tel: 559-998-4458
Posted on: Sat, 08 Mar 2014 06:04:41 +0000
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