Job: Senior Operations Manager Location : Gaborone, Botswana Organisation: Capital Bank Closing Date: June 14th Vacancy: Senior Operations Manager Capital Bank invites suitably qualified and experienced candidates to apply for the position of Senior Operations Manager. Key performance Areas Reporting to the Chief Executive Officer the incumbent shall be responsible for the following: • To review, develop and implement bank policies and procedures in the line with international industry wide best practices and more efficient methods • Ensure that the bank comply fully with all banking laws, statutory regulations and internal controls liaise and work with regulatory agencies • GL and Suspense account balancing and control • KYC and AML training, monitoring, monitoring and compliance • Coordinate the banks operations and clearing functions • People management and development • Develop customer retention strategies • Customer complaints management. Qualification and Executive Requirements • Degree in Business Administration or Equivalent • At least a Certificate in Banking or professional banking qualification • At least 10 year experience in general banking, 5 of which should have been at senior management level in operations • Knowledge of Flex cube system an added advantage Key competencies • Customer service orientation • Strategic skills • Exceptically knowledge of banking industry knowledge a must • Proficiency in Microsoft packages • Ability to resolve conflicting situations Only applicants who meet the above requirements should apply. Applications must be accompanied by certified copies of all educational, relevant certificates and references addressed to: HR Manager Capital Bank Limited P.O.Box 5548 Gaborone Or hand deliver to capital house, plot 17954 old Lobatse road Gaborone Closing date: 14 June 2013 Emailed and faxed applications will not be accepted Only shortlisted candidates will be responded to. Source: Mmegi 31st May tshon/11fknGu
Posted on: Tue, 04 Jun 2013 12:33:08 +0000
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