John Carroll Zynga is watching Q: What are you going to do about cheaters? A: We have multiple processes in place to address players attempting to cheat. Due to privacy and security reasons, Customer Support is not authorized, or obligated, to report to the informants what actions the security team has taken. The security team has strict standards for comprehensive data analysis and for the actions taken against accounts determined to be abnormal. Rest assured, action is taken on many accounts on a regular basis and can involve measures such as stat adjustment, item removal, and/or partial or full suspension of playing privileges. Many actions are not outwardly visible to other players, and in many cases, players that resort to abnormal gameplay and are caught, do not want to admit to other players that they were caught and adjusted. Insisting that Customer Support do something about reported accounts will not result in immediate action. Paypal work with them so fraud is a jail term, they will luv you long time
Posted on: Mon, 27 Jan 2014 09:58:25 +0000
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