Last class,we learned about SCM,successful supply chain management will help a company have a great control about its goods flow direction to maximize profits and reduce costs. Supply chain management provide strategies and methods for integrating separate organizations in the supply chain and their functions into a cohesive operating system. At now times, business environment brings enormous pressure, not just selling products, but also for customers and consumers to provid satisfactory services to improve customer satisfaction. There was a saying from Kotler: customer is God, without them, the enterprise can not survive all plans must focus on customer retention and customer satisfaction conducted.. To win customers in the domestic and international markets will inevitably require the supply chain enterprises can quickly, agile, flexible and collaborative response to customer needs. The face of changing supply chain environment, building happiness become the development trend of modern supply chain enterprises. From D3 Nicola ,1009853W-B011-0161
Posted on: Fri, 14 Mar 2014 10:17:23 +0000