Lizzie U Senior Reviewer 8 reviews 4 hotel reviews Reviews in 5 cities 14 helpful votes “Brilliant” Reviewed 2 weeks ago We stayed in this hotel for 2 nights at the beginning of our journey after a tour around Ha Long Bay. Staff were excellent and though the room was a tad on the small size, it was clean and had a very comfy bed. The breakfast at their restaurant/cafe next door was always hot and perfectly cooked. What made this hotel fantastic was on our last day (having gone down to Hoi An and back up) having shared our itinerary they arranged airport pick up and back to the airport as our flight back to London wasnt until the late evening. The lovely woman on Reception kept hold of our luggage so we were able to do the last bit of sightseeing without lugging everything round. Lovely hotel with very helpful staff. Stayed March 2014, travelled as a couple Value Location Sleep Quality Rooms Cleanliness Service Less Was this review helpful?Yes1 See all 4 reviews by Lizzie U for Hanoi Ask Lizzie U about Artisan Boutique Hotel This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC Helen M Adelaide, Australia Reviewer 3 reviews Reviews in 2 cities 1 helpful vote ““Highly Recommended”” Reviewed 3 weeks ago My husband and I have just returned home after a wonderful stay in Vietnam. We found all aspects of the Artisan Boutique Hotel to be fabulous. We stayed for 5 nights and enjoyed a trip to Ha Long Bay which they organised for us. Our high lights of the hotel were; enjoying a wonderful breakfast while watching the busy street below, and the fantastic staff who couldn’t do enough for us they made it a very special stay. Big thanks to Sophia who is great at her job and a lovely person. Thanks Helen & Cameron Stayed June 2014, travelled as a couple Value Location Sleep Quality Rooms Cleanliness Service Less Was this review helpful?Yes1 Ask Helen M about Artisan Boutique Hotel This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC Dulmin Gampaha, Sri Lanka Senior Reviewer 6 reviews 4 hotel reviews Reviews in 5 cities 4 helpful votes “Best Service” Reviewed 4 weeks ago we (two friends) travelling together booked only the first night and with the service they offered coupled with hotel cleanliness and breakfast we booked two additional days and booked the Ha Long bay tour through them also. Special mention; Sophie - keep up the good work, keep smiling :) will definitely recommend and will comeback for sure. Room Tip: deluxe rooms are better See more room tips Stayed June 2014, travelled with friends Value Location Sleep Quality Rooms Cleanliness Service Was this review helpful?Yes2 Ask Dulmin about Artisan Boutique Hotel This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC DandTbar Melbourne, Australia 2 reviews Reviews in 2 cities 3 helpful votes “Great hotel, will stay again!” Reviewed 4 weeks ago We loved our stay at the Artisan Boutique Hotel. The location is fantastic, the rooms are lovely and the staff are so friendly and helpful. The breakfast in their restaurant next door is great too and we stopped in there some nights on the way home to have a drink or snack as we liked it so much. If we are back in Hanoi we will stay here again for sure. Stayed June 2014, travelled as a couple Value Location Sleep Quality Rooms Cleanliness Service Less Was this review helpful?Yes2 Ask DandTbar about Artisan Boutique Hotel This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC Rolando C 1 review 2 helpful votes “A great family hotel” Reviewed 4 June 2014 Our family had a nice stay at Artisan Boutique, a little confusion on our first day (we had to stay for 1 night at Artisan Lakeview) but the staff were very helpful, kind and considerate and the issue was straightened out the next day. We would say overall that our 5 nights stay at the hotel were very pleasant, the staff were all very nice and hospitable. They assisted us with almost all our request including tours. The hotel rate is reasonable and is strategically located on most tourist attractions. This hotel is highly recommended. Stayed May 2014, travelled with family Value Location Sleep Quality Rooms Cleanliness Service Less Was this review helpful?Yes2 Ask Rolando C about Artisan Boutique Hotel This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC kilipi91 Hanoi, Vietnam Senior Reviewer 7 reviews Reviews in 3 cities 18 helpful votes “The best hotel- The best service” Reviewed 2 June 2014 My friend recommended this hotel and it was a excellent choice. I stayed in Artisan hotel for 2 night, everything was perfect. All staffs always smile and welcome me every time. I stayed in the room 403 with spacious area, nice bath room and beautiful balcony view. Mr Ninh (manager) and his wife showed me the useful information for shopping and nice restaurant surrounding. Moreover, they helped me to book the Halong bay tour for one day with reasonable price. I want to highlight emphasize the excellent buffet breakfast, sweet taste and good service. When I checked out, The bell boy- Manh and The brought my luggage to the lobby and help me to measure. I will come back to this hotel. Thank you so much all staffs!!! Stayed April 2014, travelled with friends Value Location Sleep Quality Rooms Cleanliness Service Less Was this review helpful?Yes4 See all 4 reviews by kilipi91 for Hanoi Ask kilipi91 about Artisan Boutique Hotel This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC MOKKualaLumpur Kuala Lumpur Senior Contributor 44 reviews 9 hotel reviews Reviews in 18 cities 31 helpful votes “Spacious room and efficient front desk staff” Reviewed 30 May 2014 Compared to many other hotels in Hanoi, this boutique hotel has relatively more spacious rooms especially those that have balcony. The front desk staff speaks good English and is very efficient. The restaurant/cafe they have next door serves good Vietnamese food and has a long balcony for guest to relax and enjoy looking down at street life down below. The breakfast that comes with the room is a really good buffet breakfast with a big spread of local and western dishes. Room Tip: Get a room with a balcony if possible. Avoid Vietnamese public holidays. See more room tips Stayed May 2014, travelled solo Value Location Sleep Quality Rooms Cleanliness Service Less Was this review helpful?Yes4 Ask MOKKualaLumpur about Artisan Boutique Hotel This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC Rodney W Morristown, Tennessee 1 review 2 helpful votes “Great place to stay.” Reviewed 30 May 2014 This was my second time staying here while on vacation in Hanoi. Our group uses Hanoi as a point to stop on the way to Sapa for trekking. We stay a day or two in Hanoi before and after our treks and love this hotel. The location is close to lots of good places to eat and shop. It is also close to the lake which is good for a stroll and people watching. The thing that makes this hotel great is the service. The staff always seems to have the needs of the group in mind and takes very good care of us. I have seen things on here referring to the bait and switch our group has not experienced this. Overall we love the hotel and look forward to staying there in the future. Stayed April 2014, travelled with friends Value Location Sleep Quality Rooms Cleanliness Service Less Was this review helpful?Yes2 Ask Rodney W about Artisan Boutique Hotel This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC Jason M 2 reviews 8 helpful votes “Great hospatality from staff at hotel, helpful & informative.” Reviewed 28 May 2014 via mobile I would like to thank everyone that gelp & assist me during my stay there, location of hotel is strategically to almost any part to hotel, especially hoan kiem lake. If there is any problem or broken down, they fixed it quickly, help me with electrical adaptor for my electrical device too, directuons, cheap shopping for souvenirs. Thank you. Stayed May 2014 Value Location Rooms Cleanliness Service Was this review helpful?Yes1 Ask Jason M about Artisan Boutique Hotel This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC DRBO1 Los Angeles, California 2 reviews 3 helpful votes “Service as good ir better than a 5 star hotel.” Reviewed 28 May 2014 via mobile This is a a three star hotel with five star service. You will get VIP treatment. If you are looking for location, good food on site, delicious breakfast buffet with food made to order this is the place. The staff is the friendliest and most helpful anywhere. Great location. Unless you want luxury while you are sleeping this is Hanois best address. Stayed May 2014 Value Location Rooms Cleanliness Service Less Was this review helpful?Yes2 Ask DRBO1 about Artisan Boutique Hotel This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted on: Mon, 21 Jul 2014 10:26:31 +0000