Looking to fill a Sales Force Administrator position in Reston VA. If interested please email Ryan Eden at reden@prisminc Pay rate - 50/hr to 60/hr ESSENTIAL FUNCTIONS/RESPONSIBILITIES • Provide day to day Tier 2 end user support (including complex formulas and system maintenance) and assist users to troubleshoot issues and increase their knowledge of Salesforce. • Maintain security user roles and profiles, security settings, access settings etc. (User Profiles, Role Hierarchy, Sharing Rules and Security). • Perform data imports, fulfill ad hoc data requests, data integrity and manipulation tasks such as merging duplicate records and establishing proper ownership of existing accounts and contacts. • Successfully create and maintain documentation on application code, use and flow, and training materials. • Maintain a holistic view of all business processes and users in the system to understand cross-functional impacts with regard to configuration, process, workflow and reporting. • Research changes in upcoming versions of Salesforce and other integrated applications; provide recommendations when necessary to enhance efficiency and staff productivity. • Establish and implement best practices with regards to system maintenance, configuration, development, testing, data integrity, backups, etc. • Design, document, build and test to Salesforce custom objects, page layouts, workflows, alerts, reports and complex dashboards within Salesforce. • Run user requirement sessions and document user requirements to address changing business needs. • Ability to design, code, test, debug, package and deploy quality, scalable and well documented solutions on the Salesforce platform. • Create APEX triggers to manipulate data. • Ability to develop integrations between Salesforce and other applications and systems. • Develop and maintain Visualforce, AppExchanges, Force pages and integration to other third party solutions • Provides technical ownership in primary areas of competence, and task management and product support. • Perform problem definition, root cause analysis and recommend solutions to application issues. • Perform other duties and projects as assigned. Required Skills • Experience in customizing and configuring COTS applications, including CRM applications. • Experience with the use of Salesforce APIs (via java, etc.) to integrate Salesforce with other tools. • Experience with Agile software development and use of Jira Issue and Project tracking software. • Strong functional and technical documentation skills. • Ability to rapidly research solutions to operational problems which have never been encountered before. • Strong problem solving and analytic skills. • Advance Experience with a variety of development languages (Apex, Visualforce, .NET, Java, Crystal Reports, SQL Server, XML, etc.). • Understanding of modern software engineering principles, practices, and systems development methodologies. • Familiar with database analysis, design, and programming with an understanding of related technologies and web services. • Ability to handle multiple projects and assignments simultaneously and effectively in a cross-functional team environment. • Ability to quickly understand how long tasks take to accomplish, and to effectively organize and prioritize tasks with the assistance of team members. • Ability to effectively communicate time and resource constraints. • Ability to manage heavy workloads and projects, many on a time-sensitive basis, while still maintaining accuracy and strong attention to detail. • Ability to work with multiple personalities, to be flexible with changing priorities, and to be comfortable working independently and with minimal supervision. • Bachelors degree in computer science or a related subject, plus additional related college courses or professional training and minimum of five years of progressively responsible directly-related experience. • Minimum of 2 years demonstrated experience as a Saleforce Engineer/Administrator, with technical implementation and day to day operations • Salesforce Admin Certification (Advanced preferred )
Posted on: Tue, 09 Sep 2014 16:37:25 +0000
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