Oh my days!!! I have just discovered how down hill Vodafone UK - TopicsExpress

Oh my days!!! I have just discovered how down hill Vodafone UK customer service in store has got! Fran has an issue with her handset a minor repair under warranty, according the the girl in the Banbury store, she wasnt on the right contract to qualify for a loan phone while hers was away! but very helpfully suggested that she could purchase a pay as you talk phone instead!!!! Frans only been a Vodafone customer for 17 years as well as an ex employee of the company, If one of my staff had said that to a customer, when I was managing a Vodafone store they would have ended up on a final written warning! deplorable disgusting customer service!

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Im sorry to bring this up again, but I think that this video is