Operator: Ridge Hall, computer assistance; may I help you? Caller: Yes, well, Im having trouble with WordPerfect. Operator: What sort of trouble?? Caller: Well, I was just typing along, and all of a sudden the words went away. Operator: Went away? Caller: They disappeared. Operator: Hmm So what does your screen look like now? Caller: Nothing. Operator: Nothing?? Caller: Its blank; it wont accept anything when I type. Operator: Are you still in WordPerfect, or did you get out?? Caller: How do I tell? Operator: Can you see the C: prompt on the screen?? Caller: Whats a sea- prompt? Operator: Never mind, can you move your cursor around the screen? Caller: There isnt any cursor: I told you, it wont accept anything I type. Operator: Does your monitor have a power indicator?? Caller: Whats a monitor? Operator: Its the thing with the screen on it that looks like a TV. Does it have a little light that tells you when its on?? Caller: I dontv know. Operator: Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?? Caller: Yes, I think so. Operator: Great. Follow the cord to the plug, and tell me if its plugged into the wall. Caller: Yes, it is. Operator: When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?? Caller: No. Operator: Well, there are. I need you to look back there again and find the other cable. Caller: Okay, here it is. Operator: Follow it for me, and tell me if its plugged securely into the back of your computer. Caller: I cant reach. Operator: Uh huh. Well, can you see if it is?? Caller: No. Operator: Even if you maybe put your knee on something and lean way over?? Caller: Oh, its not because I dont have the right angle - its because its dark. Operator: Dark?? Caller: Yes - the office light is off, and the only light I have is coming in from the window. Operator: Well, turn on the office light then. Caller: I cant. Operator: No? Why not?? Caller: Because theres a power failure. Operator: A power......... A power failure? Aha, Okay, weve got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?? Caller: Well, yes, I keep them in the closet. Operator: Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from. Caller: Really? Is it that bad? Operator: Yes, Im afraid it is. Caller: Well, all right then, I suppose. What do I tell them?? Operator: Tell them youre too silly to own a computer!!!!! True? Admin #mbula
Posted on: Fri, 15 Nov 2013 23:17:43 +0000
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