Provincially owned SaskTel is the leading communications provider in Saskatchewan. Highly rated in customer satisfaction surveys, SaskTel has 1.4 million accounts in a province of a million people. Initially focused on landlines, today more than 7 in 10 cellphone subscribers in the province use SaskTel. It seems that given a real option people prefer the Crown Telco by a large margin. But the benefits of SaskTel do not end with consumer satisfaction. Most of its workforce enjoys the protection of a union and it has led the way on many technological advancements. For example the company was the first in North America to launch broadband over Digital Subscriber Line (DSL). SaskTel also plows a high percentage of its resources into capital expenditures, including rural areas, all the while returning a dividend to the provincial government ($84 million in 2012). Recently, telco analyst Peter Novak called SaskTel “a successfully run government company that makes a solid return by providing decent services at good prices, with quality investment and innovation to boot.”
Posted on: Sun, 01 Sep 2013 22:24:50 +0000
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