Robin Gisby, managing director, network operations, Network Rail, said: Im deeply sorry for the delays, upset and upheaval caused today to passengers impacted by our overrunning improvement work outside Kings Cross. Weve had an army of 11,000 engineers out over Christmas Day and Boxing Day at 2,000 locations nationwide. Over 90% have been completed and handed back to-time but I realise this is no consolation for the thousands affected today. Ticket validities have been extended for a further two days and if possible, passengers who were planning on using services out of Kings Cross today should try and travel tomorrow or Monday. Our engineers on site near Kings Cross have been working tirelessly to complete the track replacement work that has gone wrong. Extra resources have been brought in to ensure the work is completed for the morning and we will then spend some time to better understand what went wrong with the months of planning that went into this task. youtu.be/CrUIClBovF8
Posted on: Sat, 27 Dec 2014 20:01:39 +0000
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