SECURE YOUR ATM CARD DETAILS Please see below some important ATM card tips to note, while using your FCMB cards: 1 Kindly disregard any request asking you to disclose the numbers on your cards (Verve Cards, MasterCard, Visa Card etc.) via email or text messages as these 16-digit numbers are very sensitive. 2 Your card numbers should NOT be written out in full for any purpose and at any time to avoid unauthorised access to your funds (FCMB will only ask you for the first 6 and last four –1234 56xx xxxx7890). 3 Always ask the person behind you to give you some privacy to conclude your transaction if you feel uncomfortable. 4 Ensure you always cover your PIN numbers while inputting on the ATM. 5 Never write down your PIN anywhere, your PIN is safest when you memorise it. 6 Always ask only the bank`s personnel to assist you at the ATM, if you encounter any issues. 7 Ensure to dispose your receipt into the waste bins provided. 8 Try not to bring out your debit card while waiting to use the ATM until it is your turn. 9 At night, please look around to ensure the area is safe before you transact. 10 If you feel your card has been compromised, please call or email the Contact Centre immediately to block your card. The subject of the email should be -‘BLOCK CARD’.
Posted on: Fri, 13 Sep 2013 21:17:58 +0000
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