Services Team Leader Job (Doha, Qatar): Job Number: 1970254 Business: GE Oil & Gas Business Segment: Oil & Gas About Us: GE (NYSE: GE) works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works. For more information, visit the companys website at ge Posted Position Title: Services Team Leader Career Level: Experienced Function: Services Function Segment: Fulfillment Operations Location: Qatar U.S. State, China or Canada Provinces: City: Doha Postal Code: 24997 Relocation Assistance: No Role Summary/Purpose: The Bently Nevada Services Team Leader for Qatar & Kuwait owns the BN Services execution in his/her sub-region. In this role, the TL will utilize his/her technical BN expertise to drive services team day to day operation in both countries. He/She will be responsible of leading the field engineers activities in a safe & compliant manner. The TL will remain accountable against his Operating Plan and will have to partner with the Projects, Sales & ITO teams to support their initiatives for growth Essential Responsibilities: The Services Team Leader 5 demonstrates leadership in communicating business goals, programs, and processes for an area or business segment. In this role you will utilize your experience or expertise to solve problems, develop and execute objectives for self and others, and have the ability to effect short-term and some long-term business goals. · Participate in development and lead the execution of the Services growth strategy · Work closely with Sales Leader to ensure appropriate sales coverage and opportunities to achieve the services orders plan · Provide the operational leadership needed to drive profitable service growth . Ensure services quality processes are adhered to and embrace Services 2.0 initiatives · Overall business management duties for assigned field service engineers · Provide accurate and timely information to assigned personnel regarding salary planning, performance appraisals, career coaching and disciplinary action as required · Develop personnel through training, mentoring and cross-functional opportunities · Coordinate and manage project team schedule to optimize region resources · Lead efforts to ensure Customer Service excellence for assigned customers · Implement Operation Safety Policy instructions and conduct fieldwork in compliance with all EHS applicable regulations and employee safety practices . Conduct work on site (billable) on large projects and complex situations and achieve a billable time of not less than 40%. . Assist the services manager in technical scope estimation during project bidding and participate in technical scope discussions internally and with customers . Ensure operational excellence in the areas of integrity, controllership and compliance . Lead Six Sigma process improvements Qualifications/Requirements: · Bachelor’s degree from an accredited university or college (or a high school diploma/GED with at least 4 years of experience in a Field Services role) . At least 5 years of post-qualification experience working in Energy and/or Oil & Gas industries in the field of turbo machinery maintenance / vibration analysis diagnostics . Proven leadership skills in a matrix organization . Demonstrated ability to manage multiple tasks swiftly and simultaneously and work with minimum direct supervision . Proved strong organizational, analytical, and problem solving abilities . Demonstrated solid understanding of basic financial concepts and metrics . Excellent written and oral English communication skills to convey technical concepts to business and technical personal. . Ability to surf thru stressful working conditions and never lose sight on main goals. . Embrace Customer service mindset and leverage strong relationship and interpersonal skills. . Solid computer skills on Microsoft applications Additional Eligibility Qualifications: Desired Characteristics: · Bachelor’s degree in Engineering is preferred · Prior project management experience is preferred · Ability to manage effectively in a dynamic and fast-paced environment · Six Sigma training is preferred · Strong customer service mindset · Strong business acumen and commercial awareness · Ability to read, interpret, understand and approve electrical prints · Strong quantitative and analytical skills · Strong oral and written communication skills · Strong interpersonal and leadership skillsTAWZIF
Posted on: Mon, 09 Jun 2014 22:07:36 +0000
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