Som om jeg skulle ha skrevet det selv :-) “Companies that only look outward in the process of organizational change—marginalizing individual learning and adaptation—tend to make two common mistakes. The first is to focus solely on business outcomes. That means these companies direct their attention to what Alexander Grashow, Ronald Heifetz, and Marty Linsky call the “technical” aspects of a new solution, while failing to appreciate what they call “the adaptive work” people must do to implement it. The second common mistake, made even by companies that recognize the need for new learning, is to focus too much on developing skills. Training that only emphasizes new behavior rarely translates into profoundly different performance outside the classroom.”
Posted on: Mon, 31 Mar 2014 19:30:31 +0000
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